Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- 4 months (Fixed term until 3rd November 2024)
- Hours
- Full time
- Home or remote working
- Job ref
- 076-CFA231
- Employer
- NHS Counter Fraud Authority
- Employer type
- NHS
- Site
- 7th Floor, HM Government Hub
- Town
- London
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 07/08/2024 23:59
Employer heading
Learning and Workforce Development Assistant
NHS AfC: Band 4
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible all for matters relating to the prevention, detection and investigation of economic crime across the NHS. Aligned to the DH Health Group Counter Fraud strategy, the NHSCFA acts as the principal lead for the NHS and wider health group in counter fraud intelligence work.
The NHSBSA is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
Job overview
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.
This is an exciting opportunity to be part of a new team responsible for designing and delivering specialist counter fraud training to NHSCFA people and external stakeholders who support the fight against fraud and other economic crime within the NHS. The role is vital to supporting the work of the Academy.
Potential applicants can contact Paul Tiffen at [email protected] for an informal chat if you have any questions regarding the role.
We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.
Interviews will be held on XXXXXX 2024
Main duties of the job
To work as part of the Specialist Training team to develop, maintain and
support delivery of virtual and face to face courses, workshops, and
webinars.
Responsible for providing the first point of contact for internal and external
queries regarding the provision of learning and development.
Dealing with questions and directing callers/queries raised to the relevant
guidance / information documents /websites.
Maintenance of internal and external training material.
Make independent decisions in their area of work ensuring objectives are met.
Working for our organisation
We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
Detailed job description and main responsibilities
Ensure all work carried out is done so within the context of the wider strategic aims of NHSCFA team development objectives and NHSCFA’s compliance and complaints activity.
Work closely and effectively with all colleagues within Fraud Hub & Operations to ensure an integrated and consistent approach.
Provide support to the senior management team as required, ensuring that all
work is undertaken about confidentiality.
Please see full Job Description and Person Specification
Person specification
Knowledge and Experience
Essential criteria
- Demonstrable experience of supporting a range of administrative functions. • Course bookings & Management • Collection and maintenance of data • Maintenance of course materials • Diary management • Minute taking • Maintaining action logs • Stationery ordering • Booking travel and accommodation
- Demonstrable experience of use of MS Excel, Word and PowerPoint to develop and maintain electronic materials, reports, presentations and management information.
- Demonstrable experience of accurate collation of detailed, complex & sensitive information or data.
- Demonstrable experience in dealing with call handling and dealing with sensitive and confidential information.
Desirable criteria
- Use of MS TEAMS.
Specialist Knowledge
Essential criteria
- Knowledge of confidentiality and the General Data Protection Act
- Ability to draft excellent written documents including letters, emails, and minutes.
Desirable criteria
- An understanding of the process and requirements of learning and development needs analysis and evaluation.
- Awareness of counter fraud work within the NHS.
Qualifications
Essential criteria
- GCSE (or equivalent) passes in English Language and Maths or educated to NVQ Level 2 in relevant subject or significant equivalent previous proven experience.
Desirable criteria
- Diploma level in administrative studies or other relevant discipline.
Communication Skills
Essential criteria
- Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information.
- Good workplace relationship and team building skills.
Desirable criteria
- Minute taking skills.
Documents to download
Further details / informal visits contact
- Name
- Paul Tiffen
- Job title
- Fraud Hub Manager
- Email address
- [email protected]
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