Job summary
- Main area
- Digital Services
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - Mon - Friday and On Call Service
- Job ref
- 297-6608583-A
- Employer
- Gateshead Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Queen Elizabeth Hospital
- Town
- Gateshead
- Salary
- £35,392 - £42,618 Band 6
- Salary period
- Yearly
- Closing
- 22/11/2024 23:59
Employer heading
Network and Telecoms Support Engineer
NHS AfC: Band 6
In the event of excessive applications being received this vacancy may close earlier than the stated closing date, you are encouraged to submit your application as soon as possible
IMPORTANT NOTE ON COMPLETION OF REFERENCE SECTION OF APPLICATION FORM
All references from current and previous employers will be sought and MUST cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Where possible this should be from two separate employers. Failure to complete this section may result in your application not being processed.
PLEASE NOTE it is a requirement of this Trust that all successful applicants pay for their DBS certificate if a check is required for the post. This will be done through deduction from your monthly pay over a maximum of three months. It is also a requirement that all successful applicants register or are registered with the DBS update service where a DBS is required.
All new entrants to the NHS will be appointed on the minimum of the pay scale in line with Terms & Conditions.
Job overview
To support and assist in designing, implementing, and maintaining the hospital's IT infrastructure, ensuring reliable and secure network operations. This role involves troubleshooting network issues, managing servers, safeguarding patient data through robust security protocols, and supporting the integration of new technologies. The Network Engineer plays a critical role in maintaining the efficiency of clinical and administrative systems, directly impacting patient care by ensuring that essential IT services are always available and functioning optimally.
PREVIOUS APPLICANTS NEED NOT RE APPLY
Main duties of the job
The main duties for this position include maintaining and optimising the hospital's network and communication systems. Main duties include troubleshooting network and telecom issues, configuring and managing routers, switches, and servers, ensuring secure and reliable data transmission, and supporting VoIP and telecommunication systems. The role also involves monitoring network performance, implementing upgrades, and ensuring compliance with NHS data security standards to support seamless clinical and administrative operations.
To operationally support and develop the server network and systems infrastructure underpinning the delivery of IT systems and services to the Trust and supported third party organisations.
Working for our organisation
People love working at Gateshead.
In the annual survey for NHS staff, we consistently rate highly as a place people would recommend others to work.
In the most recent survey, 72% of our staff said they would recommend working at Gateshead.
We aim to attract and retain a talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Detailed job description and main responsibilities
To operationally support and develop the server network and systems infrastructure underpinning the delivery of IT systems and services to the Trust and supported third party organisations.
In association with the Infrastructure Manager, Directory and Security Manager, IT Service Manager, Desktop Support Supervisor and Service Desk Manager, design, specify, procure and implement improvements to the infrastructure, servers and systems supporting delivery of IT systems and services to the Trust and supported third party organisations, in support of the overall departmental and organisational objectives.
Person specification
Experience
Essential criteria
- Experience with use, support and development/functional extension of HP OpenView Service Desk systems
- Ability and experience in Java, .NET programming, Windows scripting
- Substantial experience of working with servers, network equipment and IT management and support systems
Education
Essential criteria
- Educated to degree level or equivalent experience.
- Able to demonstrate recent interest in own personal development.
- Certification to ITIL foundation level
Desirable criteria
- PRINCE2/Agile Project Management Qualification.
Skills
Essential criteria
- Excellent, communication, interpersonal, organisational and presentation skills.
- Capable of developing strategies and policies in line with legislative changes.
- Excellent decision making and problem-solving skills.
- Able to promote and facilitate change.
Knowledge
Essential criteria
- Aware of the current NHS IM&T and modernisation agenda.
- Knowledge of Data Protection, Freedom of Information and other legislation which impacts on information security.
- Knowledge of Information Security and Governance standards.
- Knowledge of risk appraisal and management of risk.
- In-depth technical knowledge of complex local and wide area networks utilising a variety of media and technologies, serving multiple organisations and providing services to a variety of hosts, clients and external network links
Personal Qualities
Essential criteria
- Ability to generate and implement ideas.
- Able to work with limited supervision.
- Self-motivated.
- Ability to communicate with a wide range of end users from multiple backgrounds and organisations, including “difficult” users
- Willing to develop own skill set in relation to developments in network hardware, software and protocols/topologies, server hardware and software, and to embrace new technology developments
Desirable criteria
- Flexible in work patterns.
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jon Potts
- Job title
- Infrastructure Manager
- Email address
- [email protected]
- Telephone number
- 01914452397