Job summary
- Main area
- 317 Hepatology Specialty - FH
- Grade
- Band 4
- Contract
- Fixed term: 11 months (funding end date currently 01/06/2025)
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 317-2024-30-29-DR
- Employer
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Freeman Hospital
- Town
- 317 01 Freeman Hospital
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 31/07/2024 23:59
- Interview date
- 21/08/2024
Employer heading
Patient Coordinator - Liver Cancer Surveillance
Band 4
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
This is an excellent opportunity to work in Newcastle upon Tyne Hospitals NHS Foundation Trust. This exciting role will help support individuals with, or at risk of, Liver Disease to access treatment. Liver Disease is the third leading cause of premature death in the UK and the North East has the highest proportion of hospital admissions in England. The Patient Coordinator will be passionate about improving health outcomes for patients and reducing health inequalities in the region.
- Interview Date Wednesday, 21 August 2024
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
Main duties of the job
The successful candidate will form part of an award-winning team at Newcastle Hospitals, working alongside our clinical and administration colleagues. As a member of the multidisciplinary team (MDT), the Patient Coordinator will support patients throughout their healthcare journey, from identification to treatment. The postholder will demonstrate a patient focused approach that ensures excellent record keeping and communication between patients and the wider team.
Working for our organisation
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Detailed job description and main responsibilities
- The purpose of this role is to support and encourage individuals living with, and at risk of, Liver Disease, but who are not yet engaged in treatment, access healthcare services.
- Form strong professional relationships with other clinical teams and partner agencies and work closely with them to identify patients who may benefit from the Liver Cancer Surveillance pilot, and ensure that they access treatment.
- They will support the patient through the journey from identification and referral to conclusion of their intervention, thus eliminating barriers to care.
- The Patient Coordinator will work closely with the wider Hepatology MDT to ensure a patient focussed service and will keep accurate patient and activity records to facilitate reporting back to
Commissioners regarding performance and service success.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Person specification
Qualifications & Education
Essential criteria
- Hold NVQ level 4 or equivalent qualification / experience
- ECDL advanced or equivalent experience o Computer literate with a good working knowledge of Microsoft packages. o Experience of using spreadsheets to a high level
Desirable criteria
- Mental Health First Aid Qualification
Knowledge & Experience
Essential criteria
- Experience of working with substance/alcohol misuse/liver disease issues and a clear understanding of the need for and ability to deliver quality services
- An understanding of liver disease and its associated causal factors
- Possess a sound working knowledge of hospital-based information systems, data collection, validation, and reporting
- Demonstrate a broad understanding of liver disease issues
Desirable criteria
- Demonstrate knowledge of liver disease identification programmes i.e. aims / outcomes / targets and deadlines
Skills & Abilities
Essential criteria
- Possess excellent communication skills and be able to work to deadlines
- Possess a comprehensive range of practical analytical skills
Desirable criteria
- Training in Brief Motivational Interventions
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Ryan Jelley
- Job title
- MDT Administrator
- Email address
- [email protected]
- Telephone number
- 0191 2139037
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