HealthJobsUK

Job overview

An exciting opportunity has arisen for an enthusiastic, organised and motivated individual to join the Medicine and Emergency Care Clinical Board as a Clinical Administrator.   The role will be based in the Gastroenterology Department at Freeman Hospital to work in a busy office with a team of 3 other secretaries but may be required to work at the RVI.  The role will involve working closely with colleagues and medical staff.  Post holders will be required to provide an efficient administrative service to the clinicians and their teams.  The ability to work independently and follow policies and procedures for the Board is essential.  The successful candidate will be able to demonstrate excellent communication skills, flexibility, reliability, have an organised approach to work and attention to detail which are all essential to help support patient flow.  The role can be very challenging and also very rewarding.

The roles has lots of variety and ad-hoc demands, the post holder must possess excellent time management and planning skills.  The position provides the opportunity to work within a very supportive and welcoming team and to further develop existing knowledge and skills.  Previous administration/secretarial experience in an NHS environment is preferred but not essential as full training is given, candidates must have excellent keyboard skills. 

Main duties of the job

• Interview date: 23 August 2024
• 37 hours 30 minutes/week
• You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

MAIN DUTIES OF THE ROLE

•             The postholder will be required to provide an efficient administrative service to the clinicians and their teams. 

•             Daily tasks will include audio typing and proof reading (VR dictation), finalising correspondence, processing incoming/outgoing correspondence and referrals.

•             Talking to patients over the telephone and ensuring their queries are dealt with efficiently and fielding queries as required.

•             Opening and distributing post for clinical team.

•             Making ad hoc appointment and requesting clinic builds.

•             Chasing results and/or checking appointments as requested.

•             Working as a team to ensure smooth day to day running of the department.

•             Ad hoc duties requested by clinical team.

•             Diary management as required.

•             Provide cover for the Senior Medical Secretary/Team Leader as required.

•             Cover Clinical Administrator/Support Secretary posts Trust wide as required.

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.

Please see attached information on what Staff Benefits we have to offer at our Trust.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.