HealthJobsUK

Job overview

An exciting opportunity has arisen to join our Workforce Management Team as a Real Time Resource Planning Analyst. The position will take a
vital role in the day-to-day flow of work across the service ensuring the right work is allocated to the right people in line with the Service priorities
supporting the forecasts and plans for the NHS Retirement Services to be achieved.

What do we offer? 

Hybrid working – offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.
27 days leave (increasing with length of service) plus 8 bank holidays.
Opportunities for development
Active wellbeing and inclusion networks
Excellent pension
Various salary sacrifice schemes
Employee Assistance programme, offering free 24/7 support for you and your loved ones
Access to a wide range of benefits and high street and online discounts

Main duties of the job

A key challenge over the coming years in NHS Retirement Services is ensuring that plans and modelling is aligned to the NHSBA’s digital agenda,
encompasses all legislative changes and that the opportunities this is expected to provide are fully understood and maximised so that plans reflect the evolving nature of our services.

Working with the existing Forecasting, Planning and Workflow Managers you will be responsible for ensuring the seamless running of the day-today
allocation of work, ensuring the right work is allocated to the right people at the right time to meet the business requirements maximising
available resource.

You will be responsible for providing required reports to Operational areas and Forecasting, Planning and Workflow Managers timely ensuring
accuracy. Providing progress reporting for operations in real time to aid proactive management and performing analysis to aid service
improvements helping the NHS Retirement Services to ensure the best service for our customers.

Experience of working in a similar role within Forecasting and Planning is desirable but not essential, as well as experience with a Managed
Service environment. The post-holder will be naturally curious looking for improvements and new opportunities around both processes and
technology but balancing the need to achieve tight deadlines

Working for our organisation

Here at the NHS Business Services Authority (NHSBSA), what we do matters.   

 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.    

 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.   

 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.   

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.   

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.   

 Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.   

We are people connected to care.