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Job summary

Main area
Finance Administation
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
914-BSA4699
Employer
NHS Business Services Authority
Employer type
NHS
Site
Hesketh House
Town
Fleetwood
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

NHS Business Services Authority logo

Finance Assistant

NHS AfC: Band 3

Job overview

If you have good communication skills, like numbers, and are interested in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you!

You will need to be able to analyse financial information, like detail, and be a team player. As part of the Financial Operations team, you will provide key support in delivering the objectives of the team. You will deliver a high-quality customer service and support in providing a range of financial and reporting services for the department and our stakeholders. You will need to be supportive, driven and always looking for ways to improve our performance!

What do we offer?

27 days leave (increasing with length of service) plus 8 bank holidays
Flexible working (we are happy to discuss options such as compressed hours)
Flexi time
Hybrid working model
Career development
Active wellbeing and inclusion networks
Excellent pension
NHS Car lease scheme
Access to a wide range of benefits and high street discounts!

Main duties of the job

We are looking for people who can provide key financial support in delivering the key objectives of the team through data input and transfer, data interrogation and analysis and collation of financial information from multiple systems. Experience of communicating effectively with customers and stakeholders is key to the role.

Experience in a finance department
Experience of financial processing systems
Ability to communicate/build good working relationships across the business.
Experience of handling customer telephone calls
Numerate; ability to analyse financial information.
Organised, work within monthly and quarterly deadlines.
Able to work on own initiative, requiring minimal supervision.
Ability to use independent judgement and exercise decision making on a day to day basis.
Experience of prioritising workload 
Experience of working to strict deadlines
Keen eye for detail – identifying and resolving errors

Working for our organisation

Here at the NHS Business Services Authority (NHSBSA), what we do matters.    

 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.     

  Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.    

  As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.    

 We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.    

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.    

 Ready to join us on our journey to be a catalyst for better health? Apply today and see where the NHSBSA can take you.    

 

Detailed job description and main responsibilities

The holder of this post will work within the NHS Business Services Authority’s (NHSBSA) Pensions Operational Finance Section providing key
financial support in delivering the objectives of the team, and ensuring robust financial reporting and reconciliation processes are developed and 
maintained. This will require data input and transfer, data interrogation and analysis, collation of financial information from a range of systems and 
production of reports. 

The post holder will be required to deliver high quality customer service; including communicating effectively with customers and stakeholders.
The post holder will ensure the accuracy and timeliness of the output, working within agreed timetables, using independent judgement where 
necessary, and exercise decision-making on a day to day basis. 

In this role, you are accountable for:
1. Assisting the Senior Finance Officers and Finance Officers in delivering the core accounting activities across Pensions Financial Operations
utilising the Authority’s finance system and its’ associated reporting tools.

2. Assisting in performing a range of financial reconciliations against control accounts and employer customer accounts.

3. Ensure all income and expenditure is accurately recorded, reconciled and authorised on a month by month basis.

4. Producing sales ledger invoices and credit notes by undertaking data uploads or manual keying of information accurately and in line with KPI 
timescales. Ensure that the agreed process and policy guidelines are followed in relation to invoice type.


5. Updating and maintaining customer account details within a range of systems, ensuring information in relation to the account is accurately 
recorded and a clear audit trail is maintained.


6. Delivering continuous improvement to the business processes by utilising financial and IT skills from the reporting capabilities and 
functionality of Integra and Compendia, thus contributing to service improvement through networking and building effective working 
relationships with customers, both internal and external.


7. Encouraging a culture of continuous improvements by ensuring that procedures are constantly reviewed, developed and maintained and 
adhered to and ensures that suggestions for improvement are submitted in accordance with best practice, policies and procedures.


8. Investigate and resolve complex enquiries providing assistance and help as required to other team members.


9. Liaison with internal and external auditors regarding interim/annual account queries.


10. Effectively communicate with internal and external customers resolving technical and escalated queries by telephone, email and 
correspondence.

11. To participate in business wide projects, contributing to service developments and growth.


12. Develop knowledge and understanding of NHS Pension Scheme Regulations, HMT guidance relevant business/work plans.


13. Maintain and be accountable for safe working environment in accordance with NHSBSA Health and Safety policy.


14. Ensure procedures are developed, maintained and adhered to.

15. Be accountable for their own personal development needs in order to be fully equipped to meet future management and organisation needs. 
Actively seek development opportunities.

Person specification

Qualities, Knowledge & Skills

Essential criteria
  • IT Literate - Experience of Microsoft Office (Word, Excel)
  • Experience of Financial processing systems
  • Excellent communication skills
  • Numerate and analytical skills
  • Can work on own initiative
Desirable criteria
  • Experience of a multi-functional Finance System, preferably Integra
  • Experience of the control of data transfer between systems and control processes
  • Ability to take responsibility for own actions

Experience

Essential criteria
  • Able to work to strict deadlines and guidelines
  • Experience working in an office environment
  • Can prioritise workload
  • Posting of Income and Expenditure to relevant ledgers
  • Communicating with Stakeholders and customers
Desirable criteria
  • Experience in a relevant financial position
  • Experience reconciling and collating data
  • Able to document procedures
  • High volume processing experience

Qualifications

Essential criteria
  • 5 GCSE's or equivalent including Maths and English
Desirable criteria
  • Actively studying AAT (minimum intermediate level) or equivalent demonstrable experience

Employer certification / accreditation badges

LGBTQIE Top 100 2023LGBTQIE Gold Award 2023Menopause Friendly EmployerDisability confident leaderArmed Forces Covenant Gold AwardENEI Gold '22Better Health at Work AwardStep into healthCarer Confident -AccomplishedStonewall Top 100 Employers in 2023UK's 25 Best Big Companies 2023Care Confident EmployerNot-for-profit bodies Top 5 organisations 2023

Documents to download

Apply online now

Further details / informal visits contact

Name
Daniel Webster
Job title
Senior Finance Officer
Email address
[email protected]
Telephone number
0191 203 5705
Additional information

Email is preferred due to hybrid working.

[email protected]

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