Job summary
- Main area
- Interrogating databases
- Grade
- NHS AfC: Band 4
- Contract
- 9 months (Fixed Term until 31st Mach 2025)
- Hours
- Full time
- Home or remote working
- Job ref
- 076-CFA226-A
- Employer
- NHS Counter Fraud Authority
- Employer type
- NHS
- Site
- NHSCFA, Cheylesmore House,
- Town
- Coventry
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 07/07/2024 23:59
Employer heading
Information & Intelligence Assistant
NHS AfC: Band 4
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible all for matters relating to the prevention, detection and investigation of economic crime across the NHS. Aligned to the DH Health Group Counter Fraud strategy, the NHSCFA acts as the principal lead for the NHS and wider health group in counter fraud intelligence work.
The NHSBSA is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
Job overview
The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.
The ideal candidate will have a good standard of computer literacy including experience of Microsoft Word, Excel and Access. They will be responsible for evaluating and processing allegations of fraud, maintaining workflow within the intelligence database and dealing with email queries from internal and external stakeholders. There will also be ad-hoc tasks such producing statistics and retrieving data from the intelligence database.
Ideally, they will have experience of interrogating databases and an understanding of how to query information held within a database but it is not essential.
Potential applicants can contact Mark Dawson at [email protected] for an informal chat if you have any questions regarding the role.
We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.
Interviews will be held 17th/18th July 2024.
Main duties of the job
Supporting and administrating research, the collation of information and the development of intelligence. Contributing to a range of research, intelligence and loss analysis projects aimed at informing the development of coherent crime strategies. Supporting the development of a robust and effective information and intelligence capability, to ensure that NHSCFA is intelligence-led.
· The post holder will be required to have a NPPV3.
Working for our organisation
We have offices based in Coventry, Newcastle and London and offer flexible, hybrid, office and home-based working. In addition to the advertised salary working in the London area will attract High-Cost Area Supplement where appropriate. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.
Detailed job description and main responsibilities
· Regularly utilise and develop the databases used by the Unit to create information and statistical reports.
· Being responsible for periods of data inputting, retrieving, and presenting data.
· Validating information by making routine checks of internal and external information.
· Maintaining both manual and electronic filing systems in a methodical and structured manner.
· Developing an understanding of the frameworks and policies relating to NHS business as may be required for the development and management of loss analysis exercises and research projects that focus upon them.
· Interviewing patients/third parties over the telephone, employing discretion and providing necessary re-assurance to facilitate their co-operation and deliver the best possible information picture.
Please see full Job Description and Person Specification.
Person specification
Knowledge and Experience
Essential criteria
- Accurate collation of detailed, complex, and sensitive information or data.
- Good standard of computer literacy including experience of using Microsoft Word, Excel, and Access, together with standard keyboard skills.
- The ability to interpret information, solve varied problems to identify straightforward solutions. The ability to produce accurate and concise written material.
- The ability to interrogate databases to find and accurately report information and basic statistics.
- The ability to work independently with little or no supervision and as part of a team.
- The ability to work with flexibility and in an accurate and precise manner.
Desirable criteria
- Experience of working in a criminal intelligence environment.
Specialist Knowledge
Essential criteria
- The ability to use IT for information gathering and research from open sources.
- Experience in telephone skills and an ability to collect detailed complex and/or sensitive information.
- An understanding/awareness of the importance of tackling fraud in the public sector.
- A demonstrable understanding of the structure and function of the NHS and wider health group. Knowledge of confidentiality and the Data Protection Act.
- Knowledge of the Criminal Procedures Investigation Act 1996.
Desirable criteria
- Awareness of anti-fraud and corruption legislation.
- Working knowledge of intelligence databases (iBase).
Qualifications
Essential criteria
- Educated to at least ‘A’ level standard or NVQ Level 3 in relevant subject or significant equivalent experience.
Desirable criteria
- An accredited Counter Fraud Specialist or equivalent qualification
Communication Skills
Essential criteria
- Well-developed interpersonal skills and the ability to communicate effectively.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mark Dawson
- Job title
- Senior Intelligence Database Officer
- Email address
- [email protected]
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