Crynodeb o'r swydd
- Prif leoliad
- 317 Dental Services - Community
- Gradd
- Band 2
- Contract
- Parhaol: Fixed days
- Oriau
- Llawnamser - 37.5 awr yr wythnos (08:45-17:00 45min break)
- Cyfeirnod y swydd
- 317-2024-32-29-DR
- Cyflogwr
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Arthurs Hill Clinic
- Tref
- 317 Community
- Cyflog
- £23,615 pro rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 02/09/2024 23:59
- Dyddiad y cyfweliad
- 16/09/2024
Teitl cyflogwr
![The Newcastle upon Tyne Hospitals NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/168.png)
Clerk Receptionist
Band 2
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Trosolwg o'r swydd
The Clerk Receptionist is the first point of contact for any of our patients and day-to-day clinic queries.
In this role you will work at part of a team including Dentists, Dental Nurses, Dental Students, Trainee Dental nurses.
Our patients are mainly adults & children with additional needs who need extra support in order to receive Dental care.
- Interview date: 16th September 2024
-
37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
Prif ddyletswyddau'r swydd
The successful candidate will be responsible for booking/cancelling appointments either face-to-face or over the phone, checking patients in, arranging patient transport, arranging interpreters.
They will also take on general admin tasks such as, checking voicemails, processing referral letters, creating new patient records
This post may require working at multiple sites - Arthurs Hill, Kenton, Walker, Molineux(Byker)
Gweithio i'n sefydliad
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, we have around 16,000 staff and an annual income of £1 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare.
Please see attached information on what Staff Benefits we have to offer at our Trust.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
- To ensure an efficient and effective administrative service is provided to the patients, colleagues and other services.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
Manyleb y person
QUALIFICATIONS
Meini prawf hanfodol
- GCSE in English Grade 4 or equivalent or
- NVQ Level 2 or equivalent
Meini prawf dymunol
- ECDL
- RSA 1 or 2 or equivalent
EXPERIENCE
Meini prawf hanfodol
- Previous experience in a customer care role within an office based environment
Meini prawf dymunol
- Working within NHS or hospital environment
KNOWLEDGE
Meini prawf hanfodol
- Good working knowledge of Microsoft Office
Meini prawf dymunol
- TotalCare PAS / eRecord
SKILLS
Meini prawf hanfodol
- Very good keyboard skills
- Good communication, organisational skills
- Accuracy and attention to detail
- Good interpersonal skills
- Able to prioritise workload
- Excellent telephone manner
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Paula Little
- Teitl y swydd
- Senior Administrator
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01912823216
- Gwybodaeth i gefnogi eich cais
Caroline Connolly- Community dental Service Manager
[email protected] 01912823229
Rhestr swyddi gyda The Newcastle upon Tyne Hospitals NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector