Job summary
Employer heading
Service Assistant Bank
Band A (£12.08 per hour)
We are really glad you are thinking of working with us. We provide important services to the NHS and other partners. We have a range of roles and working here is varied and interesting and you can make a positive difference to people’s lives.
Our people are at the absolute heart of what we do and our services are based on having great people work for us. We know from our staff survey that people like working here and people love the friendly and supportive teams we have.
We care about our staff and provide great benefits and have a range of health and wellbeing support available. We strive to be a great and inclusive place to work and having an inclusive workforce is something we are passionate about.
Job overview
Looking for work? We have immediate starts available!
Once your application has been submitted you will be contacted in regards to shortlisting/interview, and this may be in advance of the closing date
Here at NTW Solutions we are looking for people who can join us to help provide the important support services that we deliver to our partner NHS organisation. You would join our team of bank staff, which means you would be working as and when you were needed, so it could fit around other things you do. However, you would need to be flexible as it could involve working any day of the year in the morning, afternoon, or evening and across weekends and bank holidays too.
You will join a brilliant team and could be carrying out a range jobs from cleaning to working in one of our cafes or helping deliver post or move furniture around our sites. The work is varied and interesting but what you are doing is very important so you will need to work to a high standard.
Main duties of the job
You may be required to provide a number of duties including cleaning, catering and portering services to both colleagues and service users. There may also be a requirement to work in other facility departments to meet the needs of the service.
We have available positions with immediate starts at our site based at Ferndene Hospital, Prudhoe.
Everything you will be doing will be contributing to supporting the delivery of better care for all service users.
Working for our organisation
NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.
We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.
We believe everyone has potential and welcome applications from ethnic minorities, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.
We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.
We make a difference to people’s lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.
Detailed job description and main responsibilities
Please find attached job description for full details.
Pay: Band A (£12.08 per hour)
We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.
We welcome your application.
Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).
If you currently work for NTW Solutions on AfC terms and and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this.
Person specification
Knowledge and Skills
Essential criteria
- Must be able to meet the mobility requirements of the post
Desirable criteria
- Customer care skills and knowledge
- Knowledge of cleaning and COSHH procedures
- Must be prepared to be flexible when dealing with inconsistent workloads
- Awareness of the needs of service
Experience
Essential criteria
- Ability to work unsupervised and be able to take and justify decisions when required to do so.
Qualifications
Essential criteria
- Willingness to work towards NVQ Level 2.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Samantha Musgrave
- Job title
- Site Manager
- Email address
- [email protected]
- Telephone number
- 07815477939
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