Job summary
- Main area
- Community Treatment Team (Adults)
- Grade
- Band 4
- Contract
- Permanent: The appointed candidate may be required to cover West CTT on occasions (remotely) to meet the medical pathway needs.
- Hours
- Part time - 30 hours per week (Working pattern: Monday-Tuesday, Thursday-Friday. Service operates 9am to 5pm. Applicants must be able to meet this working pattern.)
- Job ref
- 263-CCG24-133-EW
- Employer
- Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
- Employer type
- NHS
- Site
- East Community Treatment Team, 11-12 Portland Square
- Town
- Carlisle
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 30/07/2024 23:59
Employer heading
Medical Secretary
Band 4
Hello!
We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.
- Cultural diversity staff network
- Disabled staff network
- LGBT+ staff network
We also have a number of staff support groups which are open to any staff to attend. These Include:
- Armed Forces and Veterans Staff Association
- Mind, Health and Wellbeing Community
- Menopause toolkit and cafes and staff carer support group
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.
Always improving
CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?
Job overview
East Cumbria Community Treatment Team (CTT) Administration Services.
An opportunity has arisen for a part-time (30 hours per week) permanent B4 Medical Secretary join our transforming East Cumbria CTT. This is an exciting time for North Cumbria Adult Mental Health Services which are undergoing transformation works as a pioneer team in CNTW and as such administration services are contributing to this NHS long-term plan, this position would be ideal for organised, responsive and motivated individuals who are committed to supporting our medical personnel.
This post could provide an ideal development opportunity for those wishing to take their next step within NHS administration and would like to learn further skills. This post will provide training and development opportunities - the service is committed to upskilling our workforce via CNTW Academy.
Full support will be provided by experienced staff onsite and the candidate will have access to peer support. This is a senior role and the post holder would be required to assist the Administration Team Lead/Pathway Coordinators with the day-to-day management of the workflow within the service to support and train administrative colleagues as required.
Please note there may be occasions when you are requested to travel to one of our other North Cumbria bases or provide remote working to provide support and/or cover for absent colleagues this is to ensure we have sufficient cross-cover in the teams.
Main duties of the job
The post holder will provide a proactive, comprehensive secretarial service and support to allocated Consultants and Medics within the service.
The post holder will be able to evidence:
- Excellent verbal and written skills and communicate professionally and effectively at all levels.
- To be confident in prioritising and negotiating conflicting workloads and managing time accordingly.
- Evidence exceptional organisational skills, a flexible approach to work, experience of accurate high-volume minute taking and reliable diary management.
- Proficient audio typist.
- Experience as a medical secretary or equivalent.
- Reliable diary management – Proactive in addressing minor conflicts and problem focused in suggesting potential solutions.
- Proven experience of working with Microsoft Office packages and excellent keyboard skills
- Effective minute taking skills and ensuring all actions are acted upon this may include live typing.
- Ability to be self-directed, motivated and able to contribute positively within a team.
- Strong organisational skills and structure day-to-day tasks.
- Demonstration of flexibility in the role.
- Desirable: A working knowledge of electronic patient record systems (i.e. RiO) – Training will be given.
- Desirable: The successful applicant must be able to meet the mobility requirements of the role, therefore a current driving licence and access to a car is desirable
Working for our organisation
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Detailed job description and main responsibilities
To express an interest in this post please describe your suitability and skills in line with the enclosed B4 Medical Secretary job description. You should currently hold the required level of qualification of have proven experience as outlined in the essential criteria, if you do not meet this criteria you may not be shortlisted.
Note: The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate in all relevant training courses appropriate to the role.
The post holder may also undertake additional duties as directed by the Administration Manager.
The successful applicant would start as soon as operationally able.
For informal discussions or site visits please refer to the contact information section.
Please note remote working opportunities cannot be considered for this role.
This vacancy may close early if a sufficient number of applications are received.
Please find attached job description for full details.
Advertising date : 16th July 2024
Closing date : 30th July 2024
We welcome your application.
Person specification
Education and Qualifications
Essential criteria
- RSA Level III/OCR3 in Text Processing/NVQ 3 in Business and Administration (including text preparation) plus knowledge acquired through further experience
- Educated to O-Level / GCSE standard
Knowledge and Experience
Essential criteria
- Working knowledge and experience of Microsoft applications (minimum 1 year)
- Knowledge and understanding of relevant medical terminology
- Working knowledge of Patient Information Systems, e.g. RiO
Desirable criteria
- Experience of using stock ordering and reporting systems
- Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures
Skills and Competencies
Essential criteria
- Audio-typing skills.
- Minute-taking skills
- Knowledge of NHS Procedures and Policies
- Excellent interpersonal and communication skills, both verbal and written
Desirable criteria
- Shorthand skills
Experience
Essential criteria
- Minute-taking skills and experience
Desirable criteria
- Minute taking experience in similar environment (e.g. patient meetings)
- Willingness to learn
Role/Team specific requirements
Essential criteria
- Able to work under pressure, to meet deadlines
- Discrete in handling sensitive and confidential information
- Good organisational and planning skills
Additional Requirements
Essential criteria
- Able to meet the mobility requirement of the most
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Yvette Harkness
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 07870367470
- Additional information
If you have any queries, would like to visit or arrange an informal discussion about the role please contact Yvette Harkness at [email protected]
We welcome your enquiries
Thank you
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