Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Administration, Inpatients
Gradd
Band 3
Contract
Parhaol
Oriau
Rhan-amser - 30 awr yr wythnos (To be discussed at interview and confirmed)
Cyfeirnod y swydd
263-ICG24-016-HN-C
Cyflogwr
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Carleton Clinic
Tref
Carlisle
Cyflog
£22,816 - £24,336 pro rata per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
26/07/2024 23:59

Teitl cyflogwr

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust logo

Administration Officer

Band 3

Hello!

We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’  We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

Opportunities for you

Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.

We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.

  • Cultural diversity staff network
  • Disabled staff network
  • LGBT+ staff network

We also have a number of staff support groups which are open to any staff to attend. These Include:

  • Armed Forces and Veterans Staff Association
  • Mind, Health and Wellbeing Community
  • Menopause toolkit and cafes and staff carer support group

We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

Always improving

CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?

Trosolwg o'r swydd

Would you like to be part of a team that works well together, always there to help each other? 

Applications are invited from suitably qualified and experienced candidates for an Administrative Officer to be based at Carleton Clinic, Carlisle to support the Inpatient Services across the 5 wards at Carleon Clinic and 1 ward in Whitehaven.  

Inpatients is a very busy service, and the role is to support the multi-disciplinary clinical team to ensure that our service users receive high quality care from admission, during treatment and up to their discharge from the wards.

The ideal candidate should:

  • Have experience of working with Microsoft packages and electronic record systems
  • Have proven experience of complex diary management
  • Have advanced typing skills
  • Have excellent customer care and communication skills
  • A good working knowledge of office procedures

The post is part time to work 30 hours per week, working 9am to 5pm across 4 days.

Prif ddyletswyddau'r swydd

The post holder will support various multi disciplinary team meetings, whereby there can be a number of meetings on a daily basis.  They will be required to update the patient information system during the meetings and must be able to type in real time recording accurate information.  The post holder will be responsible for co-ordinating admin actions following  meetings, including arranging further patient related meetings in very limited timescales.  

The post holder must have experience of general office duties such as ordering, filing and scanning, and carry out duties assigned to them to ensure a comprehensive, high quality administration service.

The post holder must be confident dealing with service users face to face as well as telephone contact with internal and external services.

Working with members of the administration team,  you will be expected to provide cover during periods of absence.

The ideal candidate should demonstrate the ability to deal with exposure to highly distressing or emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role.

You should hold the required level of qualifications outlined in the Essential Criteria of the Personal Specification in the job description.  If you do not meet this criteria, you may not be shortlisted.

Please contact [email protected] if you would like an informal chat or visit.

 

 

Gweithio i'n sefydliad

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please find attached job description for full details.

Advertising date : 19th July 2024

Closing date : 26th July 2024

We welcome your application.

 

 

Manyleb y person

Education and Qualification

Meini prawf hanfodol
  • Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
  • Audio Typing qualification or demonstrable equivalent experience
  • General level of education to O-Level/ GCSE or equivalent, including English and Maths
Meini prawf dymunol
  • NVQ Level 3 Level 3 in Customer Care (or equivalent)

Knowledge and Experience

Meini prawf hanfodol
  • Knowledge of NHS Policies and Procedures
  • Working knowledge of Microsoft applications, including e-mail communication
  • Ability to maintain and update Patient Information Systems e.g. RiO
  • Good working knowledge of office procedures
  • Previous secretarial/clerical experience
  • Ability to uphold confidentiality at all times
  • Able to prioritise and plan own workload
Meini prawf dymunol
  • Experience in processing CPA, Mental Health Act and Safeguarding documentation
  • Experience using stock ordering systems and petty cash systems
  • Experience of working with medical records filing systems

Skills and Competencies

Meini prawf hanfodol
  • Excellent communication and interpersonal skills, both verbal and written
  • Note-taking (minutes) skills
  • Good organisational and planning skills

Role/Team specific requirements

Meini prawf hanfodol
  • Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence

Personal Characteristics

Meini prawf hanfodol
  • Discrete in handling confidential and sensitive information

Additional Requirements

Meini prawf hanfodol
  • Must be able to meet the mobility requirements of the post, in providing cover for other teams as and when agreed

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Alison Strong
Teitl y swydd
Administration Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07929 718 452
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg