HealthJobsUK

Detailed job description and main responsibilities

The post holder will support the Senior Information Analyst with the following tasks:

Planning

·   Arrange meetings and coordinate requests for data queries and dashboard development.

·  Plan own work activities according to fluctuating workload, prioritising conflicting demands for data queries and dashboard development.

·    Assist in the production of specific information projects relating to Patient Reported Outcomes, which provide reporting solutions to enable the needs of the VBHc Programme.

·   Liaise with other members of the VBHc team, clinical staff and external partners in order to ensure all information requirements are fully understood, included the specifications for the delivery of information reporting outputs.

·   Continually seek innovative ways of using technology to support service redesign and streamline processes within the services and the Health Board.

·   Identify, communicate, prioritise and rectify problems in line with agreed processes.

· Plan and perform information collection, reporting and analysis demonstrations.

·       Support audit requirements as required.

·   Assist in the development, implementation and maintenance of a range of service related policies, procedures.

·    Keep abreast of local and national policies/guidance and best practice that relate to data analytics.

Business Support

·       Develop new and maintain the existing range of patient health questionnaire templates, hosted in a web-based application.

·       Develop new and maintain the existing range of patient health questionnaire distribution methods, hosted in a web-based application.

·       Liaise with staff in different departments and organisations to obtain data on a regular basis.

·       Where required, download completed questionnaire data from the web-based application.

·       Use existing ETL processes (and help contribute towards to the development of any potential new ETL processes) to collate data from various different sources into one central data warehouse, hosted in a Microsoft SQL server.

·       Ensure the quality, consistency and accuracy of data collected is kept to a robust high standard, highlighting and cleaning errors in data before it is used in any reports.

·       Use existing T-SQL queries (and help with the development of any potential new queries) to process and analyse the data.

·       Use existing Power BI apps (and help build new apps) to build analytical visualisations of the data.

·       Publish the updated Power BI apps and/or create PDF reports, which will be distributed to relevant staff throughout the organisation.

·       Deliver presentations and provide support for any staff development programmes.

·       Participate in the development and delivery of training to Health Board staff on system functionality.

Communication

·       Attend regular meetings with colleagues in the VBHc team, contributing to the ongoing success of the wider team.

·       Attend meetings with clinical staff involved in the various different projects, to ensure a good understanding of the requirements for form developments and analyses.

·       Receives and provides complex data and information, communicating effectively with suppliers and users to ensure smooth transfer of information.

·       Liaise with colleagues in the Digital Services team, to enable access to the relevant technical systems.

·       Collaborate with colleagues in other NHS organisations across Wales on a range of long-term national PROM developments.

·       Keep abreast of national policies/guidance and best practice to assess impact and where relevant propose changes to corporate information reporting guidelines.

Information Resources

·       Input and manipulate data into Health Board data warehouses, primarily using MS Excel, MS SQL server and Power BI.

·       Development of analytical skills, capacity and capability to help implement the use of outcome measures across Swansea Bay University Health Board.

·       Support the ongoing validity, accuracy and integrity of data used to support improvement, with the objective of ensuring an accurate response to information requirements, both within the organization and to external agencies.

·       Support the VBHc department in ensuring available information is accurate, up-to-date and fit for purpose.

·       Adhere to the Health Board Data Quality policy by highlighting and investigating data anomalies and inconsistencies as part of the information production process.

·       Keep up to date with legislation related to, and always work within, the relevant data protection policies, Caldicott principles and confidentiality, Human Rights Act, Freedom of Information Act etc. and the latest E-policies.

·       Ensure continuation of personal development, through appropriate formal and informal training as and when necessary.

·       Investigate and resolve data issues with information system interfaces and adjust systems appropriately.

·       Ensure that system configuration is maintained to support data quality and data standards.