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Job summary

Main area
Service Improvement
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
130-AC252-0624
Employer
Swansea Bay University Health Board
Employer type
NHS
Site
Cimla Hospital
Town
Neath
Salary
£44,398 - £50,807 per annum
Salary period
Yearly
Closing
07/07/2024 23:59

Employer heading

Swansea Bay University Health Board logo

Senior Information Analyst and Service Improvement Lead

Band 7

Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.    


Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.

Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed.


Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.


 

Job overview

Are you an enthusiastic individual with a passion for service improvement? Do you thrive in a collaborative environment, working closely with a diverse team to achieve the objectives set by the Welsh Government and Health Board? If so, the Community Resource Teams (CRTs) at Swansea Bay University Health Board have an exciting opportunity for a Senior Information Analyst and Service Improvement Lead. Join us in making a positive impact on healthcare delivery!

The individual in this position will play a key role in the planning, development, and delivery of service arrangements to support the CRTs data collation, performance reporting, and project management. They will ensure that a consistent, structured, and fair approach to performance management and contract monitoring is provided.

The post holder will:

·       Provide timely and accurate information and intelligence for the appropriate Performance and Planning Reporting.

·       Present complex information about activity and quality of care in a clear and understandable format

·       Utilize software to develop automated reporting solutions where applicable

·       Regularly liaise with Senior Managers and support their requests for information through ad-hoc analysis or automated reporting.

·       Conduct validation and quality assurance procedures for all programs developed and information produced, identifying any inconsistencies with data integrity or incomplete/incorrect data, and recommending necessary actions.

Main duties of the job

The post holder will ensure the Data function (capture, analysis and reporting) for the service aligns with the Governance framework and fits the model of practice for the service and will;

Take a lead role in planning, developing and delivering service arrangements to support Neath Port Talbot (NPT) and Swansea Community Resource Teams (CRTs) data collation, performance reporting and project management

Ensure that the CRTs provide a consistent, structured and equitable approach to performance management and contract monitoring.

Manage, evaluate and report on the quality of the CRT services through defined and agreed Key Performance Indicators (KPIs)

Supporting Health Boards in the development of and reporting on data.

Enabling of national and local level reporting and self-reporting.

Analysis, visualisation and reporting of data pertaining to reporting and performance monitoring purposes.

Performance monitoring of the quality and timeliness of data submissions from provider organisations providing technical support and advice on how to improve these functions.


Support the development of an approach to continually improve data quality and integrity.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. 

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

                                                                                                                                                                                                

Person specification

Qualifications

Essential criteria
  • Masters level in a relevant subject or equivalent experience
Desirable criteria
  • Project management qualification eg. Prince 2
  • Service/Quality Improvement qualification

Knowledge

Essential criteria
  • Knowledge of data set manipulation
  • Strong knowledge in applicable technology eg excel and SQL skills
Desirable criteria
  • Knowledge and understanding of mandatory reporting requirements, NHS data standards and definitions
  • Knowledge of NHS administrative systems

Experience

Essential criteria
  • Experience within a health informatics environment
  • Statistical analysis of complex information including the use of advanced statistical packages (e.g. R, SPSS)
  • Experience in transforming data into a meaningful and presentable form.

Employer certification / accreditation badges

Apprenticeships logoStonewall Health ChampionsStop Smoking Wales is the NHS Smoking Cessation Service in WalesStonewall Hyrwyddwr Amrywiaeth Diversity ChampionDisability confident employerEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Laura Turner
Job title
Integrated Community Services Manager
Email address
[email protected]
Telephone number
01639 862780
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