Job summary
Employer heading
Team Administrator
NHS AfC: Band 3
Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trust to work for. This ranking is based on staff feedback in the 2023 NHS Staff Survey.
Job overview
We are currently seeking an enthusiastic and motivated individual to join the East Surrey Community Team for People with Learning Disabilities as a team administrator. You will have excellent interpersonal skills and be able to organise and carry out your work within clear timeframes.
Applicants will need to be able to communicate effectively and enjoy working as part of a team but be able to work independently as required. They should have a high level of database and word processing skills, have a good working knowledge of secretarial processes and be very organised. Previous experience of electronic patient record systems is desirable.
As a successful candidate you must be able to work in a busy office and be able to manage workload despite regular interruptions. The post will include working closely with the Office Manager, Service manager, professional leads and clinicians who make up the team.
The East Surrey CTPLD have two bases, Gatton Place – Redhill and 18 Mole Business Park – Leatherhead, work across both bases is expected.
Main duties of the job
To provide office administrative duties for a multi-disciplinary Community Learning Disability Team including face-to-face contact with the public; people who use our services and their families and carers; medical staff; and other agencies. Reception duties are undertaken when necessary.
· To undertake secretarial duties including preparing letters to GPs/other health care professionals to support the clinical team.
· Respond to telephone enquiries and team email messages and transmit to team members according to priorities; maintaining a helpful and courteous manner at all times
Working for our organisation
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.
Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.
For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
We look forward to receiving your application!
Detailed job description and main responsibilities
Please check the job description & person specification document for more information on the requirements for this job
Person specification
Qualifications
Essential criteria
- NVQ 3 or equivalent qualification
- Equivalent experience
Knowledge and Experience
Essential criteria
- Detailed knowledge and experience of Microsoft Office packages
- Knowledge and experience of secretarial duties
Desirable criteria
- Experience of working in the NHS or Health setting
- Experience of using electronic patient records system
- Experience of working in a multi disciplinary team
- Experience of working in a busy office
Skills
Desirable criteria
- Good typing speed is desirable
- Experience of taking minutes
- Good communication skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Anna Kevin / Patrick Longton
- Job title
- Office Manager
- Email address
- [email protected]
- Telephone number
- 01372216280
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