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Job overview

An exciting opportunity has arisen for a motivated and enthusiastic individual to join our Older Persons Inpatient Mental Health Services as a Receptionist.

If you are committed to delivering a high-quality service and providing the very best standard of care for our patients, then this could be the opportunity for you.

We currently have a part time position available at the Victoria Ward, Farnham Road Hospital, Guildford. The hours are 26 hours working four days a week.

Situated in Farnham Road Hospital in Guilford; Victoria Ward is an acute assessment and treatment ward specialising in the care of Older People with functional mental health issues.

We are a 20-bedded inpatient ward and we have an experienced and dedicated team which is passionate about giving high quality, person centred care.

You should have excellent IT, communication, and administration skills, be well organised with a meticulous approach to work and attention to detail. You will be proactive and able to manage your own working time effectively. You must have a comprehensive working knowledge of Microsoft Office packages.

We are committed to continuous learning and development

Main duties of the job

To deal with any visitors to the reception area in a professional and welcoming manner
 To ensure incoming and outgoing post and parcel deliveries are dealt with efficiently on a daily basis
 Answer telephone calls and relay any messages in a timely manner
 Check and book rooms for other team members upon request
 Receive and respond to e-mails in an appropriate manner, forwarding where necessary
 Administer the appropriate access tools, such as door fobs, car park barriers, keys etc. as required
 Ensure all visitors sign in and out of the relevant visitor book/system
 Monitor CCTV cameras, where applicable, highlighting concerns to the relevant person
 Highlight to manager any concerns regarding reception
 Keep up to date with statutory and mandatory training

Working for our organisation

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

Home Working Contract Only - Eligibility to high cost area supplement is conditional upon candidates residence and will be discussed on offer. 

We look forward to receiving your application!