Job summary
Employer heading
Assistant Specialty Manager for Community Integrated Urgent Care Team
6
Job overview
Would you relish the challenge of working in a busy, fast moving and expanding service? Leading on the collection and reporting of our local data preparing for our national submissions will lead you to work closely with our clinicians to achieve this to tight timelines.. Are you interested in service improvements and implementing change? Then we would like to hear from you.
As an Assistant Specialty Manager you will be working in a fast-paced, busy and exciting environment. You will need to be comfortable working with people, on multi professional dimensions and at all levels. You will need to be hands on and able to use initiative, learn any new systems and directly line manage administrative staff.
This role is ideal for an individual looking to progress their career working within new services and developing your knowledge in linking the clinical systems and staff use of the system together with obtaining the information required for essential reports. In community we use EMIS as the main clinical system. The successful post holder will support the delivery of quality and performance agendas as well as lead on delegated projects/initiatives to help improve the services we provide. We will support your development with supervision and training opportunities.
The successful candidate should be a flexible, highly motivated and proactive individual who is effective in managing time and workload whilst being a team player.
Main duties of the job
Data management
• To ensure the service data is available and prepared for the submissions to the prescribed timescales.
• To present the service data in formats which reflect the submissions but also to cut the data to represent local service need as requested by Associate Director, Head of Service Specialty Manager and Service Manager.
• To take responsibility to identify data quality issue by the development of a robust validation process and resolve data quality queries. Providing associated solutions, embedding within the services data analysis, diagnosis and solution development.
• Process re-design and implementation of change initiatives.
• To monitor each service activity monthly against service projection / trajectory.
• To review waiting list monthly and challenge long waiters – working within service targets, assist with identified solutions for improvements and monitor agreed improvements
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Detailed job description and main responsibilities
The Assistant Specialty Manager will work closely and provide support to the Specialty Manager in the community division .The Assistant Specialty Manager will also work collaboratively within the community management team. A key function of this role will be to manage the service data locally prior to wider submissions and to establish processes to ensure data is robust and fit for local processes. The role will work across our Integrated Urgent Care Team but will have a key focus on Hospital at Home and Urgent Community Response. Key working relationships will include: clinicians, service managers and wider internal and external stakeholders.
The post holder will assist with co-ordination of service improvement work to support service transformation and development working with clinicians, and service manager. A key role is the day to day management of all administrative and clerical services within the allocated services. Working closely with the Specialty Manager to ensure that the services meet and achieves national performance indicators; i.e. Urgent community response 2 hour delivery, as well as all quality, activity and financial targets and indicators.
Person specification
Qualifications
Essential criteria
- Educated to degree level or demonstrable equivalent experience
- Evidence of continuous professional development
Desirable criteria
- Knowledge to post graduate diploma level or equivalent
Knowledge and Experience
Essential criteria
- Demonstrable operational management experience within the NHS
- Experience of managing /developing teams
Desirable criteria
- Evidence of project management to facilitate service changeKnowledge of NHS Data Protection legislation, Information Governance, Caldicott guidance
- Evidence of comprehension of managing budgets
- Excellent oral and written communication skills
Documents to download
Further details / informal visits contact
- Name
- Farzana Karim
- Job title
- Integrated Urgent Care Service Delivery Manager
- Email address
- [email protected]
- Telephone number
- 07773666538
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