Job summary
- Main area
- Obstetrics and Gynaecology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 34.13 hours per week
- Job ref
- 384-LM-EMF17388
- Employer
- Royal Surrey NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Surrey County Hospital
- Town
- Guildford
- Salary
- £27,857 - £30,570 per annum pro rata inc HCAS
- Salary period
- Yearly
- Closing
- 28/11/2024 23:59
Employer heading
Patient Pathway Coordinator
Band 4
Job overview
To cover administrative and secretarial responsibilities for the department. To support the Consultants and nurses with a range of responsibilities within the Gynaecology department to provide a safe, efficient and caring patient pathway.
Main duties of the job
To provide a full range of medical secretarial assistance to consultants and their team. Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office. To work autonomously within a team, providing full organisational support to the consultant’s practice and their team. To ensure procedures and working practices are in place so that the specialty and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focussed service in all dealings with patients and with staff around the hospital and throughout the whole system.
To provide a full range of administrative assistance to specialist Consultants and nurses within the Gynaecology department. The patient pathway coordinator will be required to manage their own workload, demonstrate efficient organisation and oversee the smooth effective coordination of the office. To work collaboratively within the team to deliver a service, that meets Trust standards and outstanding patient care.
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Detailed job description and main responsibilities
Are you a self-motivated, independent and resourceful individual? Do you have a strong work ethic with a passion for excellent customer service? Can you make a difference? If so then we need YOU!
An exciting opportunity has come up for an enthusiastic, motivated individual to join the Gynaecology admin team at The Royal Surrey Foundation Trust.
This role will focus on working alongside Consultants and Nurses to provide outstanding patient care and will have a focus on assisting the team with the day-to-day management of referrals and keeping all data entry up to date.
For an informal discussion, contact the Assistant Specialty Manager Kate Shields.[email protected]
Person specification
Qualifications
Essential criteria
- Good general standard of education to GCSE level or equivalent including English
- RSA II or equivalent in word processing/audio typing RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent
Skills and Knowledge
Essential criteria
- Excellent verbal communication and interpersonal skills
- Excellent telephone manner
- Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*)
- Excellent spelling and grammar
- To have an understanding or be willing to learn the departments patient pathway
Desirable criteria
- Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint, and locally used data bases
Experience
Essential criteria
- Experience of working in busy environment
- Experience of dealing with the general public
- Awareness and understanding of NHS pressures
- Experience of working in a large complex organisation and a multidisciplinary environment
Desirable criteria
- Experience in a medical environment
- Experience in using patient administration systems (I.E. Cerner, Dictate IT, ICE etc.)
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kate Shields
- Job title
- Assistant Specialty Manager
- Email address
- [email protected]
- Additional information
For an informal discussion, contact the Assistant Specialty Manager Kate Shields.[email protected]
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