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Job overview

The role of Deputy Chief Operating Officer- Emergency Care is a pivotal one within the Trust. Deputising for the COO across the operations portfolio, the post holder provides leadership of Trust operations on a daily basis, working closely with triumvirate teams and executives. They will work in partnership with the Deputy COO for planned care.  They will lead on the delivery of the Urgent Care standards including site-based flow and complex discharge, they will also lead on all contingent and incident response planning and execution. The role will have responsibility for key strategic changes to how FHFT delivers care in partnership with internal and external leaders, including working across primary care, community providers, acute delivery, and ICS colleagues.

With extensive leadership and senior management experience in a complex acute healthcare provider, the successful candidate will have a track record of leading and managing service change and redesign, as well as the ability to work across organisational boundaries to deliver change with a variety of partners. We’re looking for someone who is thorough yet adaptable, committed to high standards and an active team player, politically astute and able to communicate at all levels, but most importantly someone who shares our values.

Main duties of the job

The Deputy Chief Operating Officer deputises for the Chief Operating Officer across the operations portfolio and provides leadership of Trust operations on a daily basis working closely with triumvirate teams and executives. They will lead on the delivery of the Urgent Care standards including site based flow and complex discharge, as well as all contingent and incident response planning and execution. They will also lead key strategic changes to how FHFT delivers care in partnership with internal and external leaders including working across primary care, community providers, acute delivery and ICS colleagues.

Working for our organisation

There’s never been a more exciting time to build your career at Frimley Health, one of the country’s largest and most respected trusts

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. 

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other.

If you have a passion for clinical excellence, patient care and your own career development, you’ll feel at home at Frimley Health.