Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 151-KMU108
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Farnham Hospital
- Town
- Farnham
- Salary
- £25,329 - £26,958 Per annum incl. HCAS
- Salary period
- Yearly
- Closing
- 07/11/2024 23:59
Employer heading
Band 3 Administrator
Band 3
Job overview
A fantastic opportunity has arisen to join our well-established, innovative, and dynamic Respiratory Service. We are expanding our successful team to provide support to respiratory patients in the community and hospital.
We are looking for two diligent and organised B3 Administrators who will work alongside colleagues to support the clinical team to deliver incredible respiratory care. Being the person likely to have the first contact with the patients, we are looking for a friendly and compassionate person who works well under pressure. The team administrators are pivotal to the day-to-day delivery of the service and reporting commitments.
The successful candidate will play an integral part in improving the standard of care for respiratory patients and will have the opportunity to work within a variety of settings. The award-winning team is based at Farnham Community Hospital, but we also see patients in hospitals, clinics, and in their own homes. Our focus is to support people to manage their condition within the most appropriate setting. No two days are the same.
The role is predominantly Monday – Friday with the hours being 9-5 but flexibility can be considered if the service requirements are met.
Main duties of the job
- Taking telephone enquiries
- First point of contact for patients and other healthcare professionals
- Appointment bookings
- Managing schedules
- Liaising with patients through correspondence
- Support other members of the team with administrative tasks
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed job description and main responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level or equivalent, in English.
- Experience and training to vocational NVQ3 or equivalent
Desirable criteria
- Qualifications in IT applications such as Excel.
Experience
Essential criteria
- Previous knowledge /understanding or experience of working in an office and/or customer care environment and administrative functions/duties.
- Ability to work as part of a multidisciplinary team
Skills
Essential criteria
- Knowledge and experience of navigating around software programmes/packages.
- Effective Interpersonal & Communication Skills
- Ability to manage deadlines, plan and organise own workload and that of team.
- Excellent telephone manner
- Able to demonstrate awareness of strict confidentiality.
- Accurate copy and audio typing
- Good IT skills to be able to enter data and can navigate around various systems and software packages – such as outlook, MS office and the internet.
- Able to produce minutes.
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jodi Wood
- Job title
- Respiratory nurse specialist
- Email address
- [email protected]
- Telephone number
- 03006138032
- Additional information
Stacey Starr - [email protected]
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