Job summary
- Main area
- Digital
- Grade
- Band 4
- Contract
- Permanent: 0.56 wte
- Hours
- Part time - 21 hours per week
- Job ref
- 343-NN-6404065-A&C-HM
- Employer
- Epsom and St Helier University Hospitals NHS Trust
- Employer type
- NHS
- Site
- Gateway Offices
- Town
- Epsom
- Salary
- £29,460 - £31,909 per annum (pro rata) incl HCAS (Outer)
- Salary period
- Yearly
- Closing
- 05/08/2024 23:59
Employer heading
Junior Community Applications Analyst
Band 4
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values
Job overview
An opportunity has arisen for an enthusiastic and positive individual to join our ICT Department to support Surrey Downs Health & Care, and Sutton Health & Care with the use of community applications.
Main duties of the job
o Be a member of the Community Applications Team and wider ICT Clinical Programme Team.
o Support the use of community applications, including application upgrades and configuration changes ensuring minimal impact on business use
o Be the point of contact for community application users and the supplier for any issues which require supplier input
o Provide advice on use of community applications to support optimum clinical workflow and clinical noting
o Provide support for the deployment of smartcards and troubleshooting any issues
Working for our organisation
We are looking for a motivated and proactive individual who is able to work both independently and within a team. Evidence of knowledge of community applications and community business processes are key.
The individual is also required to have excellent communication and computer skills.
Detailed job description and main responsibilities
o Be a member of the Community Applications Team and wider ICT Clinical Programme Team.
o Support the use of community applications, including application upgrades and configuration changes ensuring minimal impact on business use
o Be the point of contact for community application users and the supplier for any issues which require supplier input
o Provide advice on use of community applications to support optimum clinical workflow and clinical noting
o Provide support for the deployment of smartcards and troubleshooting any issues
Person specification
Education
Essential criteria
- Educated to GCSE level or equivalent experience
- Good computer skills including word and excel
Desirable criteria
- Evidence of continued education
Knowledge
Essential criteria
- Excellent knowledge of software packages such as Word, Excel, Powerpoint
- Specialist Knowledge
Desirable criteria
- Expertise in community systems (SystmOne, EMIS community)
Experience
Essential criteria
- ICT department experience
- Experience working in a community setting
- Experience of application support
Desirable criteria
- Experience of application support for community systems
- Experience of participating in user forums and/or meetings
Skills
Essential criteria
- Good level of computer literacy
- Excellent communication
- Ability to problem solve
Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
Telephone: 02082963786
Text: 07501066267
Email: [email protected]. Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Rachel Thomas
- Job title
- Community Applications Manager
- Email address
- [email protected]
- Telephone number
- 07867462848
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