Job summary
Employer heading
Maternity Fail Safe Officer
NHS AfC: Band 3
Job overview
Are you looking for a new challenge? We are looking for a candidate who is enthusiastic, willing to learn, self motivated and has a positive approach to overcoming challenges. The successful candidate will be joining a supportive, forward-thinking department which values teamwork and a positive, proactive approach.
You would be based with our friendly maternity team in our antenatal clinic at St Peter's Hospital. This post is a Monday - Friday post.
Administration experience, would be beneficial but not essential as full training regarding the role will be provided. You will need to be computer literate to succeed in this role - particularly microsoft excel.
Although this is a fundamentally a clerical post, there will be interaction with patients, especially via telephone communication. Whilst NHS experience is not essential, experience of working with hospital systems, or similar systems outside of the NHS, would be beneficial.
It is also envisaged, that this post holder will support the department to help submit data to the quality & safety team, contribute to internal and external reports required and to attend meetings.
So if you would like to join our team apply today let your future be our future and join us on our journey becoming an outstanding maternity unit.
Main duties of the job
The post holder will have overall responsibility to provide efficient and effective failsafe processes for antenatal & new born screening pathway, immunisations, maternal diabetic pathway and our Tommy's clinical decision tool.
- ensuring that all administrative duties are performed efficiently
- Daily review of databases to confirm completion of all screening tests / identify any missing results
- Collation of data for national reporting, audit and any other reports as required by the ANNB screening coordinator
- Support the leads in producing local and national reports for the Trust
- Collate and submit maternity and neonatal immunisation data
- Provide a comprehensive and quality administration service to the designated department managing and prioritising workload, liaising closely with the other administration staff and management in the Department
- Organise and coordinate ANNB Screening meetings including provision of agenda, minute taking, and providing appropriate documentation for action/review
- Provide written correspondence with regard to results outcomes, to the patient, General Practitioner and other stakeholders
- Provide empathetic verbal support for patients / carers via face-to-face contact and over the phone.
Working for our organisation
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team
Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Detailed job description and main responsibilities
Failsafe Process/Failsafe checks should be a ‘closed loop’ process. This requires effective monitoring at the time the required activity is commended and the point at which it is concluded. This should be recorded through a systematic processes using digital systems. The process should ensure that all opened loops have been closed within an appropriate timescale and all escalations carried out as appropriate.
Please refer to full JD for description & main responsibilities.
Person specification
Skills
Essential criteria
- Patient facing roles -be able to understand an individuals communication, physical & emotional needs; recognise their needs and preferences.
- Able to use initiative and judgement in dealing with sensitive issues with day-to-day issues and queries.
- Able to work individually and within a team in a busy work environment.
- Excellent written and verbal skills
Desirable criteria
- Knowledge and experience of Cerner and other NHS software
Qualifications
Essential criteria
- Maths and English GCSE grade C or equivalent
- A Levels or equivalent or relevant experience
Desirable criteria
- IT/Administration qualification or equivalent
Experience
Essential criteria
- Understanding of Microsoft/Excel and willingness to learn new systems
- Experience of dealing with and communicating sensitive information
Desirable criteria
- Maternity Services experience
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Claire Durkan
- Job title
- Workforce & Development Lead Midwife
- Email address
- [email protected]
- Telephone number
- 07561865182
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