HealthJobsUK

Detailed job description and main responsibilities

•    Stakeholder engagement and assurance work with external representatives.
•    Deploy a transformational, can-do, approach bringing corporate quality and regulation to the forefront of everything we do.
•    Deliver, and be the expert advisor on, regulation and core corporate quality, and work with colleagues to convert this into practical delivery across the Trust.  
•    Keep current with, and contribute to, new developments in clinical quality governance and regulation. Collaborate with colleagues to implement a multi-professional approach. 
•    Effectively contribute to the Trust vision, strategic objectives and key work programmes. 
•    Triangulate intelligence from various sources, such as audits, reviews, claims, coroners, incidents, patient experience, dashboards, to support learning and improvement.  
•    Lead on the Trustwide Corporate materials as applicable to the role, such as Policies. Support areas to effectively implement these and monitor for effectiveness.
•    Monitor and assure on compliance with reports issued by external agencies.
•    Prepare and collate update reports to regulators – including visit preparations, timetables, schedules, clinical performance update reports, ad-hoc requests, profile incident and complaint updates, and other regulatory submissions externally and internally.  
•    Develop and implement internal monitoring/assurance systems as may be in use, working with colleagues to ensure the systems provide timely, complete, accurate information and that this is used to drive clinical service improvement.
•    Scope, implement, refresh, monitor, and report plans to improve key performance indicators (KPIs) for quality and regulation.
•    Prepare information for regulatory visits such as Care Quality Commission.  Work with colleagues to meet the needs of regulatory requirements.
•    Work with other leads/managers of the service, to ensure aims and objectives are collectively delivered in a joined-up manner. 
•    Expertly handle timely, accurate and smooth functioning of high-level Committees. This includes organising, minute-taking, monitoring, and other related corporate activities required to meet the needs of the department and those involved. 
•    Be an expert minute taker, requiring no re-work of draft minutes.  Quality assure on minutes taken by colleagues.
•    Support information associated with external/internal bodies such as CCG, CQC, or other forums as applicable to the role.
•    Support production of the Quality Account (annual report) to a high standard, meeting the requirements of national regulations.  Liaise with contributors to submit work to tight timescales.
•     Apply appropriate project management and quality improvement methodologies, to enable a project to be implemented, monitored, and effectively delivered.
•    Support senior personnel to ensure the smooth handling of regulatory and clinical quality across the Trust.
•    Implement robust systems of work to ensure that feedback is responded to promptly, effectively, and cohesively. 
•    Prepare verbal, written, and visual information timely and to a high standard of accuracy, reliability and readability, appropriate for a wide range of audiences.
•    Support Senior Managers with cost improvement programmes, business planning, quality priority setting and consultation.
•    Chair Committees as designated by your line manager – ensuring that papers are produced, retained, and administered appropriately.  
•    Write business cases as required.  
•    Lead on Trust self-assessment against national quality and regulatory standards and sector best practice. 
•    Provide training as is required for the role.
•    Effectively harness use of technology for the quality and regulation portfolio.