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Job summary

Main area
Obs & Gynae
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Part time - 35 hours per week (Monday to Friday)
Job ref
323-AC5541-JN
Employer
Ashford and St. Peter's Hospitals NHS Foundation Trust
Employer type
NHS
Site
St Peters Hospital
Town
Chertsey
Salary
£26,405 - £28,976 pa inc. HCAS
Salary period
Yearly
Closing
24/07/2024 23:59

Employer heading

Ashford and St. Peter's Hospitals NHS Foundation Trust logo

Theatre Booking Coordinator, Obs & Gynae.

NHS AfC: Band 4

Job overview

The booking coordinator will provide a comprehensive booking service being conversant and knowledgeable in the intricacies of the specialty waiting lists. They will be expected to manage their workload and assist with training and troubleshooting when required.

Main duties of the job

·         Ensure patients are added to the waiting list within 3 working days of a decision to admit

 

·         Ensure all patient details are up to date within Cerner to enable the patient to be contacted

 

·         Manage and organise Consultants waiting lists, identify problems, deal with them on own initiative, and strategically plan own workload.

 

·         Ensure all offers of dates are recorded in Cerner.

 

·         Ensure the appropriate RTT status is recorded in Cerner.

 

·         Participate as a team member in the smooth day to day operational management of the Booking Office.

 

·         Utilise Cerner/LUNA to manage patient waiting lists, and to enable the correct booking order of patients.

 

·         Liaise directly with patients to book, cancel and reschedule any admission dates.

 

·         Use new systems within the department to promote an efficient service.

 

·         To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

 

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Excellent pension scheme and annual leave entitlement
  • On-site Nurseries
  • On-site staff cafes
  • On-site parking
  • Support in career development
  • Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit:
www.asph-careers.org

Detailed job description and main responsibilities

The booking coordinator will provide a comprehensive booking service being conversant and knowledgeable in the intricacies of the specialty waiting lists. They will be expected to manage their workload and assist with training and troubleshooting when required. The booking coordinator will act as an essential point of contact for all patients waiting for a surgical procedure, and play a vital role in ensuring patients are booked in line with the Trust’s access policy, enabling the Trust to meet national targets around waiting times. The booking coordinator should exercise initiative and carry out their duties in such a way as to make a direct and positive contribution to the organisation. Using Cerner and LUNA on a daily basis. Keeping up to date with emails is imperative.

Person specification

Essential

Essential criteria
  • • A level or equivalent experience or NVQ3 Administration • English GSCE grade C or equivalent
Desirable criteria
  • • IT Qualifications

Experience

Essential criteria
  • • experience managing and organising own work load • Experience within an environment undergoing change • Experience of working within a busy office environment, and dealing with conflicting demands • Good written and verbal communication skills Able to deal sensitively and tactfully with all contacts and maintain confidentiality
Desirable criteria
  • An understanding of the present issues facing the NHS

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Vijay Bhardwa
Job title
Assistant Service Manager
Email address
[email protected]
Telephone number
01932 722650
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