Job summary
Employer heading
Porter
Band 2
Job overview
The ideal candidate will have excellent verbal and written communication skills and be competent in the use of IT systems. You will also be willing to work hard in a team, as well as confident to carry out individual duties. You will be interacting with a high number of patients each day, playing a vital part in making their stay as comfortable as possible.
Main duties of the job
On a typical day as a Porter you can expect to transport patients around the site, move equipment and furniture between wards, collect and deliver essential supplies and samples, undertake Postal Service/messenger duties, collect and dispose of waste and respond to any emergency situations that may arise.
Due to the nature of the role, you will be required to adhere to departmental standards and health and safety regulations. You will also act at all times in a manner that upholds the Trust’s values, working as part of a team to ensure efficiency and excellent customer care.
As a full-time member of staff you will work up to 37.5 hours a week on a rota shift pattern that includes nights. You will receive pay enhancements for unsociable hours.
As part of the recruitment process you will complete a Maths and English assessment, in order to progress to interview you will need to pass this test.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed job description and main responsibilities
• Work to the roster prepared by the site Portering Supervisor.
• Ensure that all patients and visitors are treated in a polite and considerate manner and receive prompt assistance when required. To ensure that telephones are answered efficiently and courteously and that written and / or verbal messages are conveyed quickly, clearly and accurately.
• Transport patients by means of bed, wheelchair or trolley, ensuring that the transportation is carried out in a safe and courteous manner.
• Check that all modes of patient / equipment transport are safe and in good working order, place defect order for any maintenance that is required to your supervisor or departmental Manager.
Please see Job Description and Person Specification for further information
Person specification
Shift work
Essential criteria
- Have they worked shift patterns before
Desirable criteria
- Worked a variable shift pattern including nights and weekends
Worked in the NHS
Essential criteria
- Understand the job role and function of the NHS
Desirable criteria
- Have they previously worked in the NHS
Worked in a service sector
Essential criteria
- Have they worked in a service sector
Desirable criteria
- Worked with patients in the past
Team work
Essential criteria
- Worked as part of a Team within the NHS
Desirable criteria
- Worked as part of a front of house team
Trust values
Essential criteria
- Do they know the trust values
Desirable criteria
- Can they describe each value and their understanding of what it means
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Mark Lepine-Williams
- Job title
- Assistant Hotel Services Manager
- Email address
- [email protected]
- Telephone number
- 07776163961
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