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Job summary

Main area
Porters
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (as per portering shift pattern)
Job ref
151-LC266
Employer
Frimley Health NHS Foundation Trust
Employer type
NHS
Site
Heatherwood Hospital
Town
Ascot
Salary
£24,873 pro rata per annum including HCAS
Salary period
Yearly
Closing
28/02/2025 23:59

Employer heading

Frimley Health NHS Foundation Trust logo

Porter

Band 2

Job overview

Join Our Dedicated Healthcare Team – Make a Real Difference

We are looking for a compassionate and driven individual to join our team, where your skills and enthusiasm will directly impact the care and comfort of our patients.

As the ideal candidate, you will possess strong verbal and written communication skills and have the ability to confidently navigate IT systems. You will be an integral part of a collaborative team, with a commitment to providing outstanding care to our patients. While teamwork is essential, you will also have the confidence to take on individual responsibilities with autonomy and professionalism.

In this role, you will interact with a diverse range of patients, playing a crucial role in ensuring their stay with us is as comfortable and positive as possible. Your dedication and efforts will contribute to the high standards of care we deliver every day.

If you're ready to make a difference in the lives of others and work in a supportive, dynamic environment, we would love to hear from you.

To progress to interview, you will be required to complete and pass a Maths and English assessment as part of the recruitment process.

Applicants must be flexible and may be asked to work a variety of shift patterns, including nights and weekend

Please note that this position does not offer sponsorship.

Main duties of the job

Join Our Team as a Porter – Essential to Patient Care

As a Porter in our trusted healthcare team, you will play a key role in supporting the delivery of outstanding care. On a typical day, your responsibilities will include:

  • Transporting patients safely and compassionately around the site.
  • Moving equipment and furniture between wards to ensure smooth operations.
  • Collecting and delivering essential supplies and samples to support patient care.
  • Undertaking Postal Service and messenger duties to maintain communication across departments.
  • Collecting and disposing of waste to ensure a clean, safe environment.
  • Responding to any emergency situations that may arise, always remaining calm and efficient.

A Role That Makes a Difference

Due to the nature of this role, you will be required to follow departmental standards and health and safety regulations to ensure safe, effective working practices. You will consistently uphold the Trust’s values, working collaboratively with your colleagues to provide efficient, high-quality service and excellent customer care to our patients.

Working Hours and Flexibility

As a full-time member of staff, you will work up to 37.5 hours per week, on a rota shift pattern that includes nights and weekends. You will also receive pay enhancements for unsociable hours, reflecting the important nature of your work and commitment to our patients.

 

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Frimley Health Trust benefits

This is "Frimley Health Trust benefits" by FHFT Careers on Vimeo, the home for high quality videos and the people who love them.

Detailed job description and main responsibilities

Porter – Join Our Dedicated Team at the NHS

Are you looking for a rewarding role where you can make a real difference in patient care? We’re seeking a compassionate and reliable Porter to join our team. If you take pride in helping others and enjoy working in a fast-paced healthcare environment, we’d love to hear from you!

About the Role:

As a Porter, you’ll play a vital role in ensuring the smooth operation of our hospital, helping to transport patients, equipment, and supplies safely and efficiently. You will:

Work as part of a supportive team, following the roster set by the Site Portering Supervisor.
Provide excellent patient care – assisting patients, visitors, and staff in a polite, considerate, and professional manner.
Transport patients safely and comfortably using beds, wheelchairs, or trolleys.
Ensure essential equipment is in good working order, reporting any faults to your supervisor or departmental manager.
Communicate effectively – answering telephones courteously and ensuring messages are passed on quickly and accurately.

What We’re Looking For:

💙 A caring and compassionate nature, with a strong focus on patient dignity and safety.
🔹 Good communication and teamwork skills.
🛠️ Awareness of health and safety when moving patients and equipment.
🎓 No formal qualifications are required – full training will be provided.

Why Join Us?

🌟 Be part of the NHS family, making a real impact in patient care.
📚 Full training and development opportunities to support your career progression.
💰 Access to NHS benefits, including pension scheme, staff discounts, and wellbeing support.
👥 Work in a friendly and supportive team environment.

If you’re looking for a role where every day is different and you can truly make a difference, apply today!

📌 For full details, please see the Job Description and Person Specification.

Person specification

Shift work

Essential criteria
  • Have they worked shift patterns before
Desirable criteria
  • Worked a variable shift pattern including nights and weekends

Worked in the NHS

Essential criteria
  • Understand the job role and function of the NHS
Desirable criteria
  • Have they previously worked in the NHS

Worked in a service sector

Essential criteria
  • Have they worked in a service sector
Desirable criteria
  • Worked with patients in the past

Team work

Essential criteria
  • Worked as part of a Team within the NHS
Desirable criteria
  • Worked as part of a front of house team

Trust values

Essential criteria
  • Do they know the trust values
Desirable criteria
  • Can they describe each value and their understanding of what it means

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Mark Lepine-Williams
Job title
Assistant Hotel Services Manager
Email address
[email protected]
Telephone number
07776163961
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