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Job summary

Main area
Human Resources
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (7 days a week, Rotational Shift Pattern across team - 8.00am – 8.00pm Monday – Friday and 8.00am – 4.00pm Saturday and Sunday.)
Job ref
151-SR177
Employer
Frimley Health NHS Foundation Trust
Employer type
NHS
Site
Greenwood Offices
Town
Ascot
Salary
£24,008 - £25,553 per annum inc HCAS
Salary period
Yearly
Closing
04/08/2024 23:59

Employer heading

Frimley Health NHS Foundation Trust logo

Temporary Staffing Assistant

Band 3

Job overview

Do you enjoy working in a challenging, stimulating and ever-changing environment? Then we have the perfect opportunity for you to join our dynamic and friendly team as a Temporary Staffing Assistant working in a predominantly office-based role.

About you – Required skills:

  • Strong communicator
  • Able to work well within a busy team
  • Excellent IT skills, proficient in Microsoft packages and using several IT systems at once
  • Experience of working within a busy customer focused environment
  • Ability to manage a varied, unpredictable and demanding workload
  • Ability to manage conflicting priorities and work to tight deadlines and targets

Nice to have:

  • Experience of working in a temporary staffing function
  • Knowledge of NHS terminology / procedures

Important:

  • Our service runs 7 days a week and hours will include weekends/bank holiday and involve staggered start and finish times to meet the demands of the service. Late shifts and weekends will most likely be remote working (8am-8pm Monday to Friday and 8am-4pm at weekends and Bank Holidays)

In undertaking this position, you will not only be joining an outstanding NHS Trust whose values are central to everything we do, but also be starting a rewarding career where full training and development will ensure you have every opportunity to progress.

Your main base of work will be at Heatherwood Hospital in Ascot where you will receive a warm and friendly welcome.

Main duties of the job

The role will include the following:

  • Excellent telephone manner and good interpersonal skills
  • Liaising with external agencies via phone and email to source suitable staff to help cover shortages across the Trust
  • To deploy temporary staff through the bank staff management system into available shifts in accordance with their deployment permissions, ensuring that policies regarding working hours are adhered to.
  • To ensure the receipt of all compliance checklists and associated information in relation to agency workers
  • Answering various email and telephone queries
  • Inputting data
  • Keeping spreadsheets up to date
  • Utilising a computer-based system to fill and amend shift
  • Speaking with managers on a daily basis regarding their requirement

Working for our organisation

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.


As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.


We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. 


Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future. 
 
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.

Detailed job description and main responsibilities

Please see attached Job Description for a comprehensive list of role specific duties and responsibilities .

Person specification

Qualifications

Essential criteria
  • Good general education (5 GCSEs at C or above) or equivalent
  • ECDL or Microsoft Office Specialist qualification, or equivalent
Desirable criteria
  • Certificate in HR Practice (CHRP / CPP) or equivalent experience

Experience

Essential criteria
  • Experience of working in an office environment / administrative role
  • Experience of working in a customer service environment
Desirable criteria
  • Experience of working in a temporary staffing function
  • Experience of using Allocate HealthRoster / BankStaff
  • Experience of using the Electronic Staff Record (ESR) system

Skills & Knowledge

Essential criteria
  • Knowledge of records management, information governance and data protection

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Documents to download

Apply online now

Further details / informal visits contact

Name
Hilary Underwood
Job title
Temporary Staffing Manager
Email address
[email protected]
Telephone number
07824496396
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