Job summary
- Main area
- Human Resources
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 151-SR177
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Greenwood Offices
- Town
- Ascot
- Salary
- £24,008 - £25,553 per annum inc HCAS
- Salary period
- Yearly
- Closing
- 04/08/2024 23:59
Employer heading
![Frimley Health NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/248.png)
Temporary Staffing Assistant
Band 3
Job overview
Do you enjoy working in a challenging, stimulating and ever-changing environment? Then we have the perfect opportunity for you to join our dynamic and friendly team as a Temporary Staffing Assistant working in a predominantly office-based role.
About you – Required skills:
- Strong communicator
- Able to work well within a busy team
- Excellent IT skills, proficient in Microsoft packages and using several IT systems at once
- Experience of working within a busy customer focused environment
- Ability to manage a varied, unpredictable and demanding workload
- Ability to manage conflicting priorities and work to tight deadlines and targets
Nice to have:
- Experience of working in a temporary staffing function
- Knowledge of NHS terminology / procedures
Important:
- Our service runs 7 days a week and hours will include weekends/bank holiday and involve staggered start and finish times to meet the demands of the service. Late shifts and weekends will most likely be remote working (8am-8pm Monday to Friday and 8am-4pm at weekends and Bank Holidays)
In undertaking this position, you will not only be joining an outstanding NHS Trust whose values are central to everything we do, but also be starting a rewarding career where full training and development will ensure you have every opportunity to progress.
Your main base of work will be at Heatherwood Hospital in Ascot where you will receive a warm and friendly welcome.
Main duties of the job
The role will include the following:
- Excellent telephone manner and good interpersonal skills
- Liaising with external agencies via phone and email to source suitable staff to help cover shortages across the Trust
- To deploy temporary staff through the bank staff management system into available shifts in accordance with their deployment permissions, ensuring that policies regarding working hours are adhered to.
- To ensure the receipt of all compliance checklists and associated information in relation to agency workers
- Answering various email and telephone queries
- Inputting data
- Keeping spreadsheets up to date
- Utilising a computer-based system to fill and amend shift
- Speaking with managers on a daily basis regarding their requirement
Working for our organisation
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.
Detailed job description and main responsibilities
Please see attached Job Description for a comprehensive list of role specific duties and responsibilities .
Person specification
Qualifications
Essential criteria
- Good general education (5 GCSEs at C or above) or equivalent
- ECDL or Microsoft Office Specialist qualification, or equivalent
Desirable criteria
- Certificate in HR Practice (CHRP / CPP) or equivalent experience
Experience
Essential criteria
- Experience of working in an office environment / administrative role
- Experience of working in a customer service environment
Desirable criteria
- Experience of working in a temporary staffing function
- Experience of using Allocate HealthRoster / BankStaff
- Experience of using the Electronic Staff Record (ESR) system
Skills & Knowledge
Essential criteria
- Knowledge of records management, information governance and data protection
Documents to download
Further details / informal visits contact
- Name
- Hilary Underwood
- Job title
- Temporary Staffing Manager
- Email address
- [email protected]
- Telephone number
- 07824496396
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