Job summary
Employer heading
Clinical Support Worker
Band 3
Job overview
An exciting opportunity has arisen within the Emergency Department at the West Suffolk Hospital Foundation Trust. We are seeking to recruit Band 3 Clinical Support Workers into our team. We are looking for workers with a minimum of one years’ experience in an acute care setting. Our main goal at the WSH Emergency Department is to provide quality patient centred care, whilst striving as a team and as a Trust, to achieve the national ED targets.
Main duties of the job
The role of the Health Care Assistant (HCA) in the department is to assist the registered nurses (or other healthcare practitioners) in providing high quality patient care. To maintain patients' privacy and dignity at all times and provide care in a compassionate and sensitive manner. To be an effective part of the multi-disciplinary team contributing to the departmental objectives. To continue to develop and maintain competencies in nursing tasks to maintain high quality safe care.
The Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly.
- Contributes to the work of the department by working under direct or indirect supervision of registered practitioners or assistant practitioners.
Working for our organisation
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Detailed job description and main responsibilities
Please see attached job description for full details.
We have recently undertaken a major expansion project which opened in early 2021. This together with a Rapid Assessment Area means we can ensure we meet all our patients’ needs and ensure optimised service delivery. It doesn’t stop here! We have a dedicated and enthusiastic ED work force that includes Acute Clinical Practitioners (ACPs) and Emergency Nurse Practitioners (ENPs) who can see, treat and discharge their own patients, assisting the medical ED team in delivering excellent care.
Following a CQC inspection in 2019, our Emergency Department received an overall rating of ‘Good’. We are passionate supporters of our nursing team at every grade, but recognise the unique skills and experience that our Band 3 staff bring to the team. As our ideal candidate you must have a strong desire to deliver high quality ED nursing care as part of a motivated team.
Informal visits are welcomed.
STAFF CAR PARKING
Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 – 18:30.
For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital. Details of the bus timetable can be found in the on-line starter pack on the West Suffolk Hospital website.
This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete “on call” duties within their role.
The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.
Please note that Certificate of Sponsorship is not available for this role as it does not meet the minimum salary requirements for the health and care visa (which is a sub category of the skilled worker visa). Currently the salary requirement is £23’200 per annum for the health and care or £38’700 per annum for the skilled worker route.
The starting salary for this position is £22,383 whilst training.
If you are currently sponsored by an employer you must work for your employer full time. Any additional work is restricted to 20 hpw and the minimum contract for this post is 23 hpw due to training needs.
If you have previous NHS service and you believe that your incremental point would be eligible for sponsorship please discuss this with the recruiting manager at interview.
Person specification
Education and qualifications
Essential criteria
- Good general education Including Maths and English at GCSE grade C/Level 4 or above (or equivalent)
- NVQ level 3 or working towards.
Experience and knowledge
Essential criteria
- Recent relevant experience of working in the acute healthcare environment
- Experience of working/communicating with the general public
- Ability to communicate with a range of different people, including service users, carers and members of the multi-disciplinary team
- Understanding of team working
Skills and abilities
Essential criteria
- Able to work with a degree of autonomy
- Able to remain calm whilst working under pressure
- Able to support others and assist with their development
- Communicates clearly in writing, verbally and using the telephone
- Understands the importance of patient confidentiality
- Ability to provide patients with an environment that supports privacy and dignity
- Supports patient equality and diversity
- Demonstrates an awareness of keeping the clinical environment safe and clean
- Computer literate with good keyboard skills
Desirable criteria
- Knowledge of the Data Protection Act
- Understanding of risk management and Health & Safety issues, including manual handling
- Competent in cannulation /venepuncture
Personal qualities
Essential criteria
- Ability to deal with changing and challenging situations
- Good prioritisation and organisational skills.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Michelle Lawrence
- Job title
- Unit Manager
- Email address
- [email protected]
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