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Job summary

Main area
Pharmacy
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (An average of 37.5 hours per week, worked over a 7-day working rota, with a minimum weekend commitment of 1 in 4)
Job ref
205-7119600
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
Royal Stoke University Hospital
Town
Stoke-on-Trent
Salary
£24,625 - £25,674 pro rota per annum
Salary period
Yearly
Closing
14/05/2025 23:59

Employer heading

University Hospitals of North Midlands NHS Trust logo

Senior Pharmacy Assistant Technical Officer for Dispensary

Band 3

Job overview

We are looking for an enthusiastic and self-motivated individual to join the Pharmacy Patient Services Team as a Senior Assistant Technical Officer for the Dispensary.

We provide an exciting and sociable working environment and are looking for forward thinking, enthusiastic and highly motivated person to join our highly regarded team. You will have excellent organisational and communication skills and you will need to be able to work effectively with the existing team both at ward level and within the Pharmacy Department. Proven organisational and team leading skills are essential.

Experience of working and supervising in a pharmacy environment is necessary along with an NVQ Level 2 in Pharmaceutical Services (or equivalent).

Benefits of working at UHNM as part of the Pharmacy Patient Services team: 

  • Good career progression pathways and training opportunities 
  • NHS discount with Blue Light card in selected retail chains 
  • Employee benefit government schemes such as cycle to work 
  • Minimum 27 days annual leave pro rata plus bank holidays 
  • In-house training courses and annual personal development reviews 
  • Access to free health support including physiotherapy, counselling and eye test 
  • Uniform will be provided 
  • Access to competitive NHS pension scheme 

Main duties of the job

The successful applicant will work predominantly within the Pharmacy dispensary and will lead on one of our four key areas within Patient Services which are:

  • Pharmacy Hubs
  • Dispensary
  • CD Room and Clinics
  • Overseeing the support function in the Pharmacy Dispensary

Working as part of the pharmacy team, distribution involves the supply of medicines as stock to wards and departments, issuing of patient specific medications, working within a multi-disciplinary team, including: stock management, issuing of pharmaceutical products.

You will work during the week, weekends and Bank Holidays. The weekend working is on a rota basis working 1 in 4 weekends and the Bank Holiday working is on a rota. 

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person specification

Education and qualifications

Essential criteria
  • 4 GCSEs or equivalent - must include Maths and English at grade C or above - and NVQ2 in Pharmaceutical ServicesOR 4 GCSEs or equivalent - must include Maths and English at grade C or above plus an NVQ Level 2 in Customer Services and willing to work towards NVQ 2 in Pharmaceutical Services
  • At least 1 years’ experience in a similar role

Experience

Essential criteria
  • Pride in establishing and maintaining high standards of work and attention to detail
  • Ability to work accurately and under pressure
  • Ability to work unsupervised and alone within departmental guidelines/SOPs
Desirable criteria
  • Experience of using computer systems and applications
  • Previous experience of dealing with customers and difficult queries
  • Work experience in any of the following: Hospital environment Retail/stock control Cash handling/card transactions Reception/telephone work

Skills, ability and knowledge

Essential criteria
  • Ability to lead and supervise other members of the team, prioritising and allocating work, ensuring rotas are complied with
  • Good organisational skills for example when liaising with Senior Tech to compile rotas
  • Ability to deal confidently and directly with all members of healthcare teams and members of the public
  • Ability to investigate queries, taking appropriate action, liaising with technicians and pharmacists as necessary
  • Articulate with good verbal and written communication skills

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Liam Colclough
Job title
Lead Pharmacy Technician, Dispensary Services
Email address
[email protected]
Telephone number
01782 674566
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