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Job summary

Main area
Imaging
Grade
Band 3
Contract
Permanent: 37.5 hours per week
Hours
Full time - 37.5 hours per week
Job ref
205-6241421-A
Employer
University Hospitals of North Midlands NHS Trust
Employer type
NHS
Site
Royal Stoke
Town
Stoke on Trent
Salary
£22,816 - £24,336 per annum
Salary period
Yearly
Closing
29/07/2024 23:59

Employer heading

University Hospitals of North Midlands NHS Trust logo

Secretary/Appointment Scheduler

Band 3

Job overview

An exciting opportunity has arisen for a secretary/ appointment scheduler to provide a comprehensive, efficient and effective  secretarial service for  the Ultrasound Team.

The post will include supporting  both the management and clinical team, with the scheduling of patients and  the co-ordination of staff rotation across all sites ensuring the appropriate skill mix is available to meet the demands of the service,

You will be proficient in the use of Microsoft office; full working knowledge of spreadsheets and word  is essential.

 You will have excellent communication skills, a caring positive attitude.  Organisational skills, reliability and flexibility are essential to the role.

Informal meetings to discuss the role are encouraged.

Main duties of the job

Secretary/Appointment scheduler 

The main duties of the role involve  providing an administrative service to the Ultrasound department, co-ordinating and rotating staff. Scheduling appointments,  updating annual leave charts, preparing induction packs.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person specification

Experience

Essential criteria
  • Computerised systems with excellent knowledge of the Microsoft package
  • Handling confidential/sensitive information
  • Minimum of one year’s experience in a secretarial role
  • Minimum of one year’s experience of working in the NHS or other complex organisations
Desirable criteria
  • Experience of Minute taking and producing timely and accurate minutes

Skills and Knowledge

Essential criteria
  • Excellent standard of literacy and numeracy
  • Excellent communication skills
  • Ability to work to defined protocols and seek advice where appropriate
Desirable criteria
  • Data Inputting

Aptitudes

Essential criteria
  • Ability to work under pressure and tight deadlines and to protocol
  • Excellent interpersonal skills and telephone manner
  • Ability to divert from one set of tasks to another

Qualifications

Essential criteria
  • Minimum of 5 GCSEs / O levels (bands A – C / 4-9) including Maths & English

Employer certification / accreditation badges

Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Marie Lomax
Job title
Junior Operational Services Manager
Email address
[email protected]
Telephone number
01782 675886
Additional information

[email protected]

 

 

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