Job summary
- Main area
- ICT
- Grade
- 9
- Contract
- Fixed term: 8 months (8 months from start date)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 205-6410515
- Employer
- University Hospitals of North Midlands NHS Trust
- Employer type
- NHS
- Site
- IM&T building, Infirmary Site
- Town
- Stoke-On-Trent
- Salary
- £99,891 - £114,949 Over 5 days
- Salary period
- Yearly
- Closing
- 07/08/2024 23:59
Employer heading
Programme Director
9
Job overview
The ambition of the Staffordshire and Stoke-on-Trent Integrated Care System is to have a single Electronic Patient Record System. An exciting fixed-term opportunity has become available to work within the UHNM IM&T until March 2025. This is for an EPR Programme Director to work with both UHNM and wider ICS partners to support the completion of the business case as well as procurement activities. The role is until March 2025, however, should the Trust and ICS be successful in it's business case this role would be extended to support the delivery and implementation of the EPR solution alongside the wider project team.
As well as an interview, a key stakeholder interview will be arranged with leads from UHNM and ICS partner organisations.
Main duties of the job
The Programme Director is responsible for leading the transformation of health and care services enabled by an electronic patient record system within the Staffordshire and Stoke on Trent Integrated Care System.
This role involves overseeing the transformation of clinical processes and workflows to improve patient care and safety, as well as the efficiency and effectiveness of health and care delivery.
The programme director will work closely with clinical, operational, administrative staff and patients to ensure the successful procurement, implementation and adoption of the EPR system and to identify and address any issues that arise.
The Programme Director will also collaborate with Digital and Data teams to ensure the system is appropriately designed, configured, deployed and supported and is able to support the health systems goals and objectives.
This highly complex, first of type programme will require good financial, benefits, planning, risk, quality, commercial and engagement management as well as strong governance arrangements.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Detailed job description and main responsibilities
· Lead a soft market testing with support from the Programme Commercial Specialist. To understand if the aims of the programme can be achieved with solutions available in the market. To optimise the procurement artifacts with learning from the soft market testing.
· Create a movement across Staffordshire and Stoke on Trent to cement buy in and support for the transformation programme. Articulate a clear and compelling vision for the transformation
· Lead a highly complex multi organisation well engaged procurement exercise with the support of national NHS procurement frameworks and the Programme Commercial Specialist.
· Development of a refreshed outline business case following soft market testing and development of the full business case following procurement in line with the Treasury Better Business Cases: for better outcomes 5 case business case model.
· Identify the required programme roles and responsibilities based on the programme scope and objectives.
· Develop the necessary job descriptions for each role outlining the skills, experience and qualifications required.
· Establish the approach and facilitate clinical service transformation including clinical change and process redesign engineering.
· Establish an effective early life support model for post go live activities which will feed in to continual service improvement.
· Work with organisations IT and Digital Teams and leaders to design an optimum electronic patient record system support service model.
· Document the scope and objectives of the programme including the desired outcomes and benefits.
· Develop, manage and maintain a realistic and detailed programme plan outlining the key activities, milestones, and deliverables of the program. This should include a timeline for the delivery of the program, as well as a budget and resource plan.
· Maintain a strong grip on delivery activities ensuring the capacity and capability is in place and accountability for delivery is clear with all partners and suppliers. Implement mitigation actions in the event of programme timescale slippage and escalate using an exceptions report as necessary.
· Develop a communications and engagement strategy and plan which includes stakeholder analysis of the key stakeholders involved in the implementation, including clinicians, operational staff, administrators, IT staff, data and intelligence staff, system vendors, and patients. Understand their needs, concerns, and expectations, and develop a communication and engagement plan that addresses these.
· Ensure regular communication with stakeholders to keep them informed of the progress of the implementation, including any changes, issues, or delays. Use a variety of communication channels, such as email, meetings, and presentations, webinairs, digital summits, social media, news letters to ensure that stakeholders receive the information they need in a timely and effective manner.
Person specification
Qualifications
Essential criteria
- Educated to degree level
- Evidence of higher level study at Masters Level or alternative experience at an equivalent level
- Proficient in the use of Microsoft office: Teams, SharePoint, Word, Excel, access and Power-point
- Proficient in the use of Programme Management Tools
- Proficient in the use of social media and engagement tools
- Professional training delivery qualification or equivalent experience of delivering and facilitating in challenging environments.
- Experience and/or qualifications in Programme Management
Knowledge and skills
Essential criteria
- Experience of working across boundaries to develop networks with key stakeholders
- Experience of implementing large scale IT programmes
- Experience of implementing large scale transformation programmes
- Experience of managing a large (120+) diverse team instilling a positive and supportive culture
- Ability to prioritise workload in response to service need
- Ability to work autonomously and be accountable for own actions, motivate others and work as part of a team
- Broad experience of project work and managing projects in a complex multi system environment
- Experience of delivering training programmes & presentations to various levels of staff.
- Experience of facilitating staff engagement interventions with groups of staff or teams
- Good influencing and networking skills
- Excellent written and communication skills
- Ability to understand, interpret and critically analyse data and information
- Experienced in managing very large budgets circa £150m
Personal Qualities
Essential criteria
- Positive mindset in respect of supporting organisational change; learning, and continuous improvement.
- Effective interpersonal and intrapersonal skills including high degree of self-awareness and self- regulation
- Takes responsibility and is accountable for delivering to their agree objectives
- Consistently professional, collaborative and compassionate in their approach.
- Delivers work of consistent and predictable high quality
- Works with patients and people at the fore – operates to a customer service ethos
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Heidi Poole
- Job title
- Deputy Director of IM&T
- Email address
- [email protected]
- Telephone number
- 07468 710202
- Additional information
Amy Freeman
Chief Digital Information OfficerTel: 01782 671229
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