HealthJobsUK

Job overview

An exciting opportunity has arisen for a Reception Supervisor to join the Outpatient Directorate. As the Reception Supervisor you will act as the first point of contact to all Reception staff. You will provide front of house operational support, you will mange staff in accordance to Trust policies and  will work closely with the Reception Team Leader devising staff rota's and monitoring any key performance indicators. 

Team building skills are imperative, as is the need to be self motivated with the ability to use your own initiative as and when necessary. 

Main duties of the job

Acting as the first point of contact to all reception staff

Providing front of hours support 

Working closely with the Reception Team Leader 

Devising staff rota's 

Managing staff in accordance with Trust policies 

monitoring our key performance indicators 

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.