Job summary
Employer heading
Catering Supervisor
NHS AfC: Band 3
Job overview
The Facilities Supervisors will be responsible for ensuring the highest level of service on wards, Departments and Health Centre’s, which includes Catering, Housekeeping, Portering and Laundry services. Ensure our premises are prepared for service users at any time through leading your team. The role includes monitoring cleaning and catering standards in maintaining a clean, safe and hygienic client environment in line with National Standards, ensuring our service users receive care in an environment that is clean, safe and welcoming at any time.
The post holder will be expected to work as part of the wider Hotel Services team, providing an integrated and flexible service, and as such may sometimes be required to undertake duties within other areas of the Hotel Services Department should the needs of the service demand it. This will include providing supervisory support and advice to teams within other disciplines should the need arise.
Main duties of the job
• Visit all allocated areas and staff regularly and at unspecified times
• Control the quality of work produced, ensuring that it is to the required National Standard
• Order, monitor and issue materials and stock items
• Carry out/organise periodic/one-off duties such as deep cleans, monitoring of stock
• Assisting managers with recruitment, training, scheduling and other administrative tasks
• Deal with any duties that may arise in an emergency or in times of staff shortage
• Support and deputise for other Facilities Supervisors within the facilities team across all Hotel Services disciplines
• Ensure a full understanding and appreciation of all Facilities, disciplines, working practices and procedures
• Provide information and guidance to other Facilities supervisors working in other disciplines of Hotel Services to ensure a consistent service is provided
• Attend and hold regular team meetings as required by the Directorate
Working for our organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Detailed job description and main responsibilities
To learn more about this varied and interesting role please see the full job description and person specification.
Person specification
QUALIFICATIONS & TRAINING
Essential criteria
- NVQ Level 3 or City and guilds Certificate in related Facilities and Estates discipline or be able to demonstrate proven practical knowledge and/or experience (core discipline)
- Experience of working in a similar role or discipline
Desirable criteria
- Suitable supervisory management qualification or comparable proven practical experience
- Experience of working in the NHS
EXPERIENCE
Essential criteria
- Computer literate
- Experience and knowledge of all relevant legislation and regulations that are applicable to the specific department/discipline (for example COSHH, HACCP)
- Experience of carrying out audits and monitoring
- Experience of completing and recording relevant and required documentation
- Experience of planning work rotas
- Experience of training staff
- Extensive and full understanding and appreciation of all areas of own discipline – including Local and Trust Policies and Procedures, ways of working, health and safety issues, risk assessments and current plans and requirements so that the team and department can be run in a consistent way when Facilities Supervisors are deputising in other disciplines
- Good and full understanding and appreciation of all Hotel Services disciplines (non-core discipline) – including Local and Trust Policies and procedures, ways of working, health and safety issues, risk assessments and current plans and requirements so that the team and department can be run in a consistent way when Facilities Supervisors are deputising in other disciplines
- Able to travel across the Trust
SKILLS, KNOWLEDGE & ABILITIES
Essential criteria
- Able to influence and persuade
- Lead by example and encourage staff
- Promote and manage a flexible, generic and positive working environment
- Promote effective team work and to cascade good practices within the team
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Neil McGregor
- Job title
- Facilities Manager - Catering Lead
- Email address
- [email protected]
- Telephone number
- 03007907000
- Additional information
Karen Wynd - Assistant Facilities Manager - [email protected]
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