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Detailed job description and main responsibilities

JOB DETAILS
JOB TITLE: Facilities Assistant (Housekeeping)
BAND: 2
DEPARTMENT: Housekeeping Services
REPORTS TO: Housekeeping Supervisor
ACCOUNTABLE TO: Facilities Manager
JOB PURPOSE.
The Housekeeping staff provide a clean and safe environment to our patients, visitors and staff 
ensuring that a high standard of cleanliness in line with National Cleaning Standards, infection 
control and health and safety are met and maintained
The post holder will be expected to work as part of the wider Housekeeping team, providing an 
integrated and flexible service, and as such may sometimes be required to undertake duties within 
other areas of the Hotel Services Department should the needs of the service demand it.
ORGANISATIONAL STRUCTURE
KEY RESPONSIBILITIES
Main Duties and Responsibilities:
-Maintain the required standard of cleaning services following the correct procedure and frequencies
- Undertake a variety of cleaning duties in line with the ward/area/location cleaning schedules
- Operate mechanical cleaning equipment

- Replenish disposables and consumables
- Safely and correctly store cleaning chemicals and equipment
-  Carry out specialist cleaning and one-off cleaning duties in line with service requirements
-  Assist with laundry duties as and when required
Where applicable – ward based duties as required:
      Ward based catering duties to ensure in conjunction with nursing staff that service users are provided with appropriate meals 
Regenerate food, probe, record temperature of food and serve
Ensure that meals are served in a presentable and timely manner and appropriate cutlery and condiments are supplied
Assist to ensure dining room area is ready for service and cleared afterwards
Record waste levels at end of service
Clean regeneration trolley
Other:
Support the supervisor on a day to day basis
Support the induction and training of other employees
Comment on Housekeeping policies and procedures
Work in a team of housekeeping staff as required, assisting with training and guidance
Complete own timesheets
Respond to tasks that may arise in an emergency and times of staff shortage
Flexible working within a team
Monitor and maintain stock levels, including keeping appropriate records
Take part in cleanliness audits and follow up action as required
Take a personal duty of care for all equipment that is used on a day to day basis as part of the role
Report any misuse of, or faulty equipment to the appropriate person
The post holder may be expected to open and lock buildings and set alarms ensuring our premises are secure at the end of the day.
Systems and equipment (non-exhaustive):
Floor scrubber
Rotowash
Buffer
Vacuum cleaner
Steamers
Decisions and judgements:

 The postholder does not have any responsibility for staff
The postholder will be responsible for organising their work to ensure that all tasks are completed
The postholder will work within established procedures/practices with supervision available for reference
The postholder will follow policies in own role and may be required to comment, but has no responsibility for service development
The postholder will be required to assess situations that present themselves and determine an appropriate course of action from a choice of options, eg fault finding on equipment such as a vacuum cleaner
Communication and relationships:
Assist with induction and training of new starters, apprentices, trainees, work colleagues, managers, contractors (in line with the level of role, training and experience)
The postholder will provide general non-clinical advice, guidance, or ancillary services directly to patients, clients, relatives or carers
Communicate with patients, on a regular basis, some of whom may have communication difficulties.
Physical demands of the job:
The postholder will be required to use equipment essential to the role, eg floor scrubbing equipment 
 Physical effort required for the role will be moderate for several short periods during a shift
Most challenging/difficult parts of the job:
The postholder will encounter some exposure to hazards during the working shift
The postholder may occasionally be exposed to emotional or distressing circumstances, eg deaths on wards