Crynodeb o'r swydd
Teitl cyflogwr
Business Support Officer
NHS AfC: Band 4
Trosolwg o'r swydd
The Contract Management Team (CMT) is a fast-paced environment that manages many contracts for services provided by NHS and non-NHS providers to the population of Staffordshire and Stoke-on-Trent ICB.
CMT require an experienced Business Support Officer for 12 months (maternity cover) to provide support to CMT with commissioning related contract management and procurement issues and activities, provide general corporate support and ensure ICB governance and administrative processes are transacted appropriately and accurately at a local level. The role provides start to end support to regular Contract Review Meetings (CRM) and Clinical Quality Review Meetings (CQRM), managing mailboxes, maintaining electronic data and reviewing and validating monthly submitted data from Providers.
This role will support the ICB in contracting and commissioning and be part of a professional, high quality, effective and flexible ICB contract management service.
Prif ddyletswyddau'r swydd
The post holder will provide contract- related support including contract queries and variations, checking consistency of information, letters, reports, maintaining accurate records.
The post holder will also provide direct administrative support to the contracting service team e.g. minute taking, maintaining issues & risk logs, document management and filing, liaising with ICBs on meetings and priority agenda items. This role will support and be part of a professional, high quality and effective and flexible team.
The role will be a fundamental part of delivering new ways of working by delivering consistent services, products, functions and information to the ICB and patients. The role will be responsible for contributing to an effective delivery strategy for contract management support services, ensuring effective use of agreed resources and people, consistently delivering successful outcomes and helping to manage risk. The role will support the operational delivery of the wider ICB agenda through matrix working with colleagues and other key functional areas to ensure support services and customer requirements are fully met.
Gweithio i'n sefydliad
The Staffordshire and Stoke-on-Trent NHS Integrated Care Board (ICB) is responsible for planning functions; managing the NHS budget and arranging the provision of health services in the geographical area.
Location is home based/hybrid working (most of posts) with travel on occasions to a Hub location with at least 1 days notice.
New starters are expected to collect IT equipment, from offices in Stoke-on-Trent, and if based at home are required to have appropriate desk/chair/ relevant equipment in compliance with DSE regulations
Posts at Band 8c and above, will take part in the On-call rota, flexible over 7 days, supporting the System Control Centre, with full training provided.
Unconscious Bias/Invisible Disability Training and Equality Induction are mandatory.
Interviews may take place via MS Teams or in person
We promote a compassionate and inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The ICB embrace the principles of Equality, Diversity and Inclusion and encourages applications from all individuals regardless of their age, disability, gender re-assignment, marital or civil partnership, pregnancy or maternity, race, religion and belief, sex or sexual orientation. It’s important that our workforce reflects the diversity of communities as much as possible.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
• To support the Contracts Management Team and ICB in the development, delivery and monitoring of provider contracts to deliver healthcare services.
• To take arrange and take minutes of all relevant meetings including contract performance / CQRM meetings and prepare related documentation.
• To progress / follow-up actions agreed in contract management meetings
• To maintain a contracts register/ database ensuring accuracy and timeliness.
• To work closely with the CMT and ICB colleagues to ensure that financial commitments, contractual obligations and risks are monitored and reported.
• To ensure the maintenance of accurate and efficient filing systems ensuring strict confidentiality of information.
• To maintain formal documents and records of contractual agreements and communications for audit purposes.
• To maintain standard business operational procedures for the Staffordshire contracting service to ensure that business continuity is sustained.
• To recommend appropriate efficient and effective administrative systems to support all contract management activities.
• To deal with all email and general enquires by prioritising and ensuring that appropriate messages are relayed or action is taken.
• Ensure deadlines are met to produce information to enable the completion of statutory/NHS returns.
• To liaise with Providers and ICBs to ensure appropriate and timely responses to requests for meetings, information and documents
Manyleb y person
Experience
Meini prawf hanfodol
- Minute taking and transcribing of minutes
Meini prawf dymunol
- Previously worked within a similar position
Qualifications
Meini prawf hanfodol
- Higher National Diploma or equivalent experience
Meini prawf dymunol
- ECDL Qualification
Skills, knowledge and competencies
Meini prawf hanfodol
- Knowledge of administrative procedures, project management or information analysis
- Knowledge of NHS issues
- Highly proficient in the use of Microsoft Office – especially Outlook, Word and Excel
- Excellent communication skills (both written and oral)
- Understanding the importance of confidentiality
Meini prawf dymunol
- Basic knowledge of NHS contracts or contracting principles
- Knowledge of NHS policy and reforms
- Understanding of and commitment to equality of opportunity and good working relationships
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Joanne Finney
- Teitl y swydd
- Senior Contract Manager
- Cyfeiriad ebost
- [email protected]
Rhestr swyddi gyda NHS Staffordshire and Stoke-on-Trent Integrated Care Board yn Gwasanaethau gweinyddol neu bob sector