Skip to main content
Please wait, loading

Job summary

Main area
OPPD
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
301-BK-24-6435052
Employer
Midlands Partnership University NHS Foundation Trust
Employer type
NHS
Site
Cannock Civic Centre
Town
Cannock
Salary
£22,383 Per Annum (pro-rata)
Salary period
Yearly
Closing
18/07/2024 23:59

Employer heading

Midlands Partnership University NHS Foundation Trust logo

Area Business Support Assistant

NHS AfC: Band 2

Job overview

Adult Social Care Community Business Support teams require an Area Business Support Assistant - Band 2 to support our Unplanned Care teams.

37.5 hours full time – base can be any one of the following office bases within Staffordshire – Leek,  Cannock, Lichfield or Tamworth.  The role is a blended role working from home and in the office.  The post holder will be a member of a business support team who are supporting the Unplanned Care teams across the whole of Staffordshire. 

The role is to support Social Care practitioners.  As an Area Business Support Assistant to the Social Care teams you will provide clerical support to established teams of Social Care Practitioners.   A strong sense of teamwork and commitment to maintaining high standards is essential to this position. The post holder will be required to provide comprehensive and confidential administrative and clerical activities to meet the needs of various services; they will effectively communicate related information and advice to enable the teams to achieve operational excellence.  The post holder will be required to undertake general office duties and support the teams where required.  The post holder will be responsible for inputting data, data cleansing, maintaining records and providing support to the social workers. 

Main duties of the job

As part of this role you will be required to undertake general office duties and support the teams where required and will be responsible for inputting data, data cleansing, maintaining records and providing support to the social workers. 

A good standard of literacy and numeracy is required along with good communication and interpersonal skills, IT skills, including well developed data entry skills and working knowledge of Microsoft Outlook, Word and Excel, ability to multitask and prioritise own workload.

We actively advocate the importance of our Trust Values and Behaviours and you are expected to adhere to our Trust values of:

  • Putting people at the heart of what we do
  • Empowering people to improve care & wellbeing
  • Delivering better health, better care in partnership

Please note: If enough applications are received prior to the closing date, the vacancy may close sooner  

Working for our organisation

Working for your organisation

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by; 

  • Supporting your career development and progression
  • Excellent NHS Pension scheme
  • Generous maternity, paternity and adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
  • Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
  • Salary sacrifice bikes up to £2k
  • Free car parking at all trust sites
  • Free flu vaccinations every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people. 

Detailed job description and main responsibilities

For full details of the post please see attached the Job Description and Person Specification.

If you would do have any questions regarding the role, please do not hesitate to contact us.

Person specification

Qualification and Training

Essential criteria
  • Good general education with English and Maths to GCSE standard or equivalent
  • IT qualification equivalent, i.e. NVQ Level 2 in Business Administration or equivalent qualification or equivalent knowledge gained through experience.
  • Willingness to undertake training relevant to the post

Experience

Essential criteria
  • Experience of using computer based information systems in an office environment
  • Ability and experience of using IT systems including Microsoft Office and MS Teams and have accurate and competent keyboard skills
  • Previous experience of working with the public both on a face to face basis and over the telephone
Desirable criteria
  • Experience at organising, attending meetings and minute taking

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStep into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jane McTaggart
Job title
Assistant Strategic Business Manager
Email address
[email protected]
Telephone number
01543 729240
Apply online nowAlert me to similar vacancies