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Job summary

Main area
Team Administrator
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
301-BK-24- 6473995
Employer
Midlands Partnership University NHS Foundation Trust
Employer type
NHS
Site
Cross Street Clinic
Town
Burton on Trent
Salary
pro rata
Closing
02/08/2024 23:59

Employer heading

Midlands Partnership University NHS Foundation Trust logo

Team Administrator

NHS AfC: Band 3

Job overview

The position will be part of the Children’s and Families Care Group based within our Child and Adolescent Mental Health Services, delivering care to children, young people and families. 

We are able to offer a new opportunity for a Team Administrator to join our CAMHS team based in Burton on Trent. 

You will need to work on your initiative, organise your own workload without direct supervision on a daily basis, to ensure deadlines are met and to enable compliance with all Policies and Procedures.

The successful applicant will be working in a small supportive team alongside two team administrators, a medical secretary and a receptionist.

We are looking for someone to work 30 hours a week. 

Main duties of the job

  • Supporting with the preparation of all documentation, including agendas, circulating papers and minuting meetings
  • Typing letters and reports including audio typing
  • To collect and input statistical information as required and ensure that reports where requested are delivered within timescales.
  • Making bookings and cancellations e.g. training places, rooms and interpreters.
  • Receive, sort and distribute internal and external mail, ensuring that important and sensitive information is brought to an appropriate person’s attention in a timely manner.
  • Supporting diary management of an individual or individuals (arranging meetings etc)
  • Monitoring of an individual or team inbox
  • Arranging external meetings / events / conferences including sourcing venues, arranging purchase orders etc.
  • Provide general non-clinical advice, information and guidance to children and young peoples, parents and other professionals, to deal with all enquiries and communicate effectively on behalf of the Team.
  • To deal professionally and promptly with telephone enquiries, taking and processing messages accurately and adhering to relevant policies and procedures.
  • Providing cover for other administrative colleagues during staff absence
  • Dealing with patient/public enquires about services - liaising with professionals where required and escalate as appropriate

Working for our organisation

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:

  • Supporting your career development and progression.
  • Excellent NHS Pension scheme
  • Generous maternity, paternity, adoption leave
  • Options for flexible working
  • Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
  • Extensive Health and Wellbeing support and resources
  • If you work in our community teams, we pay for your time travelling between patients.
  • Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
  • Salary sacrifice car – fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
  • Salary sacrifice bikes up to £2k
  • Free car parking at all trust sites
  • Free flu vaccination every year
  • Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification for more information about the role. 

Person specification

Qualifications and Trainings

Essential criteria
  • Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2
  • RSA Stage III Word Processing / Text Processing or equivalent
  • ECDL/CLAIT IT qualification or equivalent
Desirable criteria
  • NVQ/ Level 3 Business administration
  • Audio typing experience

Experience

Essential criteria
  • Relevant experience in administration support role including dealing with telephone enquiries in a timely manner
  • Experience of dealing with sensitive/distressing issues
  • Previous experience of data input
Desirable criteria
  • Experience of using Rio

SKILLS, KNOWLEDGE & ABILITIES

Essential criteria
  • Demonstrate the ability to prioritise workload in order to meet deadlines
  • Demonstrate an understanding of the importance of effective team working
  • Demonstrate an understanding of the importance of confidentiality
  • Demonstrate a high level of communication skills, both written and verbal
  • Excellent organisational skills and work on own initiative
  • Proficient in the use of Microsoft Office packages e.g. Word, Excel etc.
  • Provide training/advice to other team members on use of computer packages
  • Standard keyboard skills

PERSONAL ATTRIBUTES

Essential criteria
  • Demonstrate a willingness to undertake further training and identify own development needs
  • Flexible and adaptable approach to work
  • Ability to travel if required

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStep into healthArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Jo Smith
Job title
Business Support officer
Email address
[email protected]
Telephone number
01283 505820
Additional information

Yvonne Preisler - Medical Secretary - 01283 505820

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