HealthJobsUK

Job overview

An opportunity has arisen for a Bank Administrator covering the Bromley Area.   This is a hybrid post,  consisting of agile work but you would be expected to work in the Bromley Office 2 days per week.  High-cost area allowance will apply to this role where there is a service requirement to routinely work from the London base and/or to be available to work within the local operational area (a minimum of 40% of contracted hours).  

This is a bank post with no guaranteed regular hours.

You will be expected to complete data entry tasks using a variety of computer-based programs.  Experience of MS Office packages is essential.  Experience of using healthcare systems would be an advantage (for example Easy, ESR, ISFE, ADAM/CMS) but training will be available for the right candidate.  Fast and accurate data entry skills are required. 
There are times when you will be the first point of contact for MLCSU, liaising with patients/carers/stakeholders etc so you should be an experienced communicator, using your own initiative, escalating issues appropriately and in a timely manner when they cannot be resolved first-hand

Experience of co-ordinating meetings and events, preparing the necessary paperwork and taking notes would be advantageous.  

You should have a working knowledge of Information Governance/DPA and FOI requests, ensuring MLCSU’s working policies and practices are  adhered to.

Main duties of the job

You must have a flexible and adaptable approach to your work with the ability and resilience to regularly deal with a range of routine and non-routine administrative tasks, as required, to deliver an efficient and effective service.

You’ll be dealing with a variety of communications from patients/carers/stakeholders/staff, so you’ll need to be an experienced communicator who can work intuitively to help troubleshoot problems and escalate appropriately when issues cannot be resolved first-hand.

Experience of MS Office packages (Word, Excel, PowerPoint, Outlook, MS Teams) is essential.  Experience of using healthcare systems would be an advantage, for example Easy, ESR, ISFE, ADAM/CMS but training will be available for the right candidate.  

Working for our organisation

The NHS is the biggest employer in Europe. It’s a world-renowned institution and an exciting place to work, full of challenges and opportunities.

ML (Midlands and Lancashire CSU) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of expert staff based across the Midlands and Northwest to make a difference – for our customers, patients and communities.

Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies across the country, our NHS values underpin everything we do.

We provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.

Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements, pension scheme and generous annual leave allowance.

With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest. And as a member of NHS staff you will receive plenty of discounts too.