Job summary
Employer heading
Medical Secretary
NHS AfC: Band 4
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
To provide a comprehensive and efficient secretarial service to the medical staff, nursing team, Matron, patients, managers and other users of the service. To maintain absolute confidentiality at all times and to actively promote the security of patient information.
Excellent organisational and communication skills will be required along with advanced IT and problem solving skills. The post holder must be able to use their initiative and work to tight deadlines. They must also be able to work well within a team and be flexible in working practices.
Main duties of the job
The post holder will be an experienced and organised Medical Secretary who will be working for two Dermatology consultants.
The provision of a full secretarial service including typing using digital dictation software with fast and accurate speeds , organising meetings, events and consultant calendars, taking minutes, competent use of the Trust EPR system, good medical terminology and excellent knowledge of 18 week RTT targets and cancer waiting times.
Excellent communication skills both verbal and written with all staff within the multidisciplinary team at all levels of understanding and seniority.
Advanced organisational skills with the ability to organise and prioritise workloads are essential along with an efficient and effective approach to working practices incorporating the Trust PROUD values.
Responsibility for training and supporting a Medical Support Secretary.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
To provide the highest standard of care to all patients and thus contribute to the overall efficiency and development of the service.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria
- 5 GCSEs Grade C/4 or above including English and Maths or equivalent experience
- 2 “A” levels or NVQ level 3 in a relevant subject or equivalent experience
- Experience of Microsoft Office Packages or appropriate IT qualifications
- Medical word processing qualification
Desirable criteria
- Experience of further academic study
- Evidence of further study in customer care
Experience
Essential criteria
- Previous Medical Secretarial experience or equivalent demonstrable experience in a senior administrative type role
- Previous experience organising meetings/events and taking minutes
- Previous daily use of digital dictation software.
- Previous experience working in an NHS environment.
- Use of medical terminology
Desirable criteria
- Coordinating and managing waiting lists
Further training
Essential criteria
- Experience of using an electronic patient record or similar hospital system.
- Knowledge of National 18 Week RTT Targets.
- Excellent knowledge of Microsoft Office Packages (Particularly Word and Excel)
- To actively undertake appraisals and job specific mandatory training as required
Desirable criteria
- Knowledge of National Cancer Waiting Time Targets
- Experience of using Infoflex
- Experience of ICE reporting
Special Skills and Aptitudes
Essential criteria
- Exceptional communication skills both verbal and written
- Ability to communicate with people at all levels of understanding and seniority.
- Advanced organisational skills with the ability to organise and prioritise work loads
- Advanced IT skills, including ability to accurately manage electronic filing systems
- Excellent problem solving skills.
- Efficient and effective approach to working practices incorporating Trust PROUD values
- Excellent use initiative and ability to work to tight deadlines
Desirable criteria
- Ability to present complex data in an understandable format (e.g. use of graphs, charts)
- Negotiation and persuasion skills.
Other Factors
Essential criteria
- Must demonstrate a clear understanding of confidentiality
- Empathetic but assertive when required.
- Ability to work well within a team as well as independently and be flexible in working practices
- Committed to personal training and development
- Committed to patient centred services
- Committed to equal opportunities
Documents to download
Further details / informal visits contact
- Name
- Andrea Reid
- Job title
- A&C Team Supervisor
- Email address
- [email protected]
- Telephone number
- 0114 2265447
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