HealthJobsUK

Job overview

‘We have an amazing opportunity for an enthusiastic individual to join the General Surgery Directorate Team as our Waiting List Coordinator, Day Surgery Unit (DSU).  This is an exciting new role aimed at providing a focused and dedicated resource to maximise the flow of patients on a High Volume Low Complexity (HVLC) surgical pathway to treatment within the DSU at the Northern General Hospital (NGH). 

Within the current Trust focus to reduce waiting times for patients, the successful candidate will work alongside the DSU nursing and administration team, surgeons, anaesthetists and operational management team to actively shape the pathway and daycase experience for patients.   Improvement work is in line with local and national standards to ensure patients are prepared and receive timely surgery within expected timescales.  The postholder will have a key role in the delivery of the HVLC surgical pathway.

As a member of the General Surgery Directorate, the postholder will be welcomed into the established Waiting List Team to work alongside colleagues who manage patient pathways into the main theatres at the NGH. 

So, if your focus is to improve services for our patients and you would enjoy the opportunity of developing a new role and making a difference to the patient’s experience, this is the opportunity for you!”

Main duties of the job

All Waiting List Coordinators routinely link in with patients to coordinate their admission and work alongside the multidisciplinary team to ensure efficient scheduling and utilisation of theatre lists.  With a varied role, the postholder will develop a range of skills and knowledge of the surgical pathway and systems across the organisation.

Robustly manage a PTL against local and national waiting times in accordance to the Access Policy.

Be responsible for informing Theatre and Anaesthetic Teams of the Theatre list requirements within the Directorate, such as KIT requirements, including bespoke items and products. Ensuring any cancellations or changes are communicated to appropriate department and persons.

Use appropriate booking processes to facilitate the admission of patients adding, removing and suspending patients to and from the inpatient waiting list.

Be responsible for making sure all relevant information is accurately recorded on Lorenzo, ORMIS, CBBS, COO report and diaries.

Be responsible for the production of theatre lists using the ORMIS database ensuring all relevant information is recorded and documented including updating alterations making sure they are accurate and delivered in a timely manner.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.