Job summary
- Main area
- Dermatology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 190-7905-DIR
- Employer
- Sheffield Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Hallamshire Hospital
- Town
- Sheffield
- Salary
- £22,816 - £24,336 pa/pro rata for part time staff
- Salary period
- Yearly
- Closing
- 21/07/2024 23:59
Employer heading
Support Secretary
NHS AfC: Band 3
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.
Job overview
This is an exciting opportunity to join the Dermatology Team.
The successful candidate will be joining an experienced Team of Medical Secretaries who provide secretarial and administration support to a large team of consultants.
The post holder will need to have excellent work typing skills. Previous relevant secretarial experience is desirable.
The post holder will need to demonstrate a high level of attention to detail, excellent communication and organisational skills, and the ability to work with colleagues from a variety of professions and backgrounds. The post holder will be expected to work flexibly to meet the needs of the service.
Main duties of the job
Job Purpose
To support the medical secretaries in providing a high standard of secretarial and clerical support for the medical staff and their team. To provide cover for medical secretaries in their absence ensuring a 5 day service. Actively contribute to the smooth running of the Department.
A key part of the role will be ensuring the delivery of an efficient and high quality service to patients and therefore the post holder will require extensive experience of working in a healthcare, customer care or retail/hospitality setting. Familiarity with Trust systems such as Lorenzo, ICE, and Digital Dictation are also desirable.
Working for our organisation
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Qualifications
Essential criteria
- GCSE (or equivalent) in English at grade C or above
- NVQ/RSA or OCR Level 3, or relevant secretarial, admin and clerical experience
Desirable criteria
- Experience of Microsoft packages
- Medical Audio/word processing Qualification
Experience
Essential criteria
- Admin/Secretarial/Audio typing experience
- Experience of dealing with the public
Desirable criteria
- Previous NHS experience
- Experience of medical terminology
- Previous experience of using Patient Centre / Lorenzo
Further Training
Essential criteria
- Knowledge of 18 Week RTT
Desirable criteria
- Knowledge of patient record systems
- Customer Care training
- Knowledge of STH specific policies such as the Access Policy.
- Experience of using the medical secretarial module in Lorenzo (or other hospital system)
Special Skills/Aptitudes
Essential criteria
- Excellent communication skills both written and verbal (including good attention to detail, accuracy and spelling)
- Excellent organisational skills with the ability to organise and prioritise workload effectively
- Excellent IT skills, including ability to accurately manage electronic filing systems
- Professional attitude
- Efficient and effective approach to working practices incorporating Trust PROUD values
- Ability to use initiative and work to tight deadlines
Other Factors
Essential criteria
- Must demonstrate a clear understanding of confidentiality
- Ability to work well within a team as well as independently and be flexible in working practices Committed to personal training and development Flexible and not adverse to change Pleasant, tactful and caring manner
- Committed to personal training and development
- Flexible and not adverse to change
- Pleasant, tactful and caring manner
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Andrea Reid
- Job title
- A&C Team Supervisor
- Email address
- [email protected]
- Telephone number
- 0114 2265447
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