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Job summary

Main area
Learning Disabilities
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 22.5 hours per week (Wednesday - Friday 9am - 5pm)
Job ref
457-24-6463731
Employer
Sheffield Health & Social Care NHS Foundation Trust
Employer type
NHS
Site
Firshill Rise
Town
Sheffield
Salary
£22,383 Pro Rata Per annum
Salary period
Yearly
Closing
07/08/2024 23:59
Interview date
21/08/2024

Employer heading

Sheffield Health & Social Care NHS Foundation Trust logo

Business Support Assistant

NHS AfC: Band 2

About us

At Sheffield Health and Social Care NHS Foundation Trust we provide a range of mental health, learning disability, substance misuse, primary care and other specialist services designed around the needs of people in our city.

We have a dedicated and skilful team of people caring in Sheffield, which you could become a part of.

Our values are at the heart of everything we do. These are: working together for our service users, respect and kindness, everyone counts, commitment to quality, improving lives.

Job overview

Business Support Assistant, Band 2 – Learning Disabilities, Based at Firshill Rise, Sheffield S4

Working 22.5 hours over 3 days per week 9am – 5pm

This is an exciting time to join our service as we are currently in the process of developing our service and ways of working.    We’re looking for someone who is enthusiastic, flexible, hardworking and motivated to contribute to our developing Business Support service.    

In return we’ll offer you a varied job, you’ll be part of a well-established and supportive team which is made up of multi-disciplinary professionals such as Nursing, Psychology, Physiotherapy, Occupational Therapy, Speech and Language, Psychiatry and Business Support.

You’ll also have opportunities for training and personal development, which we’re keen to support.    The Learning Disabilities service offers health support to adults who have a Learning Disability who live in Sheffield, we support a fabulous range of people from a really diverse background and although it can occasionally be challenging, no two days are the same.   

The Business Support Team is well valued within Learning Disabilities, and we work alongside a highly specialist team to provide a great service. 

Main duties of the job

The role of Business Support Assistant will be part of the team who provide a high quality administrative service for staff within Learning Disabilities.   

We’d expect you to have some good administration skills, like meeting people, and you should be able to produce work to a high standard.

Our work is client focused , so a good understanding of confidentiality for both service users and staff is important to us. 

You should also be able to communicate effectively with a wide range of people and professionals and be able to take and relay messages accurately.  

It’s expected that you’ll work Wednesday – Friday 9 am – 5pm as you’ll be needed to provide cover for the reception desk and telephones between these times.  The role will be based at Firshill Rise, which is a purpose-built building in the North of Sheffield.  We’re close to transport links, and have on-site parking. 

Working for our organisation

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It’s important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of

If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are all very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.

Detailed job description and main responsibilities

To act as first point of contact for visitors to Firshill Rise.

To provide administrative and clerical support to the Learning Disability Service. 

Please see attached job description and person spec for full details.  

Person specification

Knowledge

Essential criteria
  • Good Verbal and written communication skills including the ability to communicate with a wide variety of people
  • Good understanding around confidentiality and data protection issues with regards to both clients and staff
  • ability to produce documentation to a high standard
Desirable criteria
  • To be aware of support needs and be able to ask for support when needed
  • Ability to operate and access patient information systems
  • To have previous experience of working in an office environment

training and qualifications

Essential criteria
  • GCSE Maths and English Grade A-C or equivalent
Desirable criteria
  • Good standard of general education
  • Willingness to undertake additional training for the role

Experience

Essential criteria
  • Experience of using Microsoft Office packages including outlook and word
  • Experience in an administrative role
  • Ability to work as part of a team
  • Experience at dealing with carers, members of the public and other professionals, face to face and over the phone
Desirable criteria
  • Experience in NHS or similar role

other

Essential criteria
  • Positive approach to people with a learning disability
  • flexible and enthusiastic
  • Capable of working as a team member
  • Able to contribute to and work with good practice guidelines

Employer certification / accreditation badges

Listening into Action (LiA)Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Leah Outten
Job title
Team Administrator
Email address
[email protected]
Telephone number
0114 2261562
Additional information

or Louise Barber, Business Support Manager

[email protected] 

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