Job summary
- Main area
- Medicine
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 425-24-6857004
- Employer
- Sheffield Children's NHS Foundation Trust
- Employer type
- NHS
- Site
- Ryegate Children's Centre
- Town
- Sheffield
- Salary
- £26,530 - £29,114 per annum pro rata
- Salary period
- Yearly
- Closing
- 12/01/2025 23:59
Employer heading
Coordinator
NHS AfC: Band 4
Job overview
An exciting opportunity has arisen to join the Neuromuscular team at Sheffield Children’s Hospital as a Coordinator. This is a key role to the day to day functioning of the Neuromuscular Service. There is also the opportunity to further support the various teams within the Neurodevelopmental Care Group.
You will be a good team player with excellent organisation and prioritisation skills. Experience in a similar role is desirable, but not essential.
It is essential that you can manage a busy workload with competing demands, use your initiative and communicate accurately and sensitively to staff members and patients. Confidentiality must be maintained at all times.
You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality, diversity and inclusion.
This role is a great opportunity for you if you're looking to expand your knowledge and skills further within a healthcare setting.
Main duties of the job
The role has a variety of duties, crucially:
- Coordination of MDTs and appointments, ensuring plans are in place for patients and all relevant outcomes and actions are followed up, as well as supporting documentation completed
- Liaising with other a wide range of clinical colleagues to facilitate patient care and assessment
- Capturing a range of data accurately and in good time
- Provide general comprehensive administrative support to clinical teams
Working for our organisation
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
- Outstanding Patient Care
- Brilliant Place to work
- Leaders in Children’s Health
We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.
Detailed job description and main responsibilities
Please refer to the job description and person specification for full details of the role.
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: [email protected]
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Children’s being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at [email protected]
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion – leading by kindness and showing empathy, understanding and respect
- Accountability – striving to do the right thing and owning responsibility
- Respect – value differences, tackling inequality and fostering a culture of inclusion
- Excellence – delivering a high-quality standard of care
Person specification
Qualifications and Training
Essential criteria
- Educated to GCSE standard or equivalent, with a GCSE in Maths and English language (grade C or above)
- Level 3 typing/word processing or equivalent qualification and experience.
- NVQ Level 4 in Business Administration or equivalent or equivalent knowledge acquired through experience
Desirable criteria
- Willingness to undertake relevant study to enhance skills/knowledge
Experience
Essential criteria
- Experience of a range of administrative processes
- Experience of organising and implementing administrative procedures to support a multi-disciplinary customer focussed service.
- Audio typing experience
- Experience of working in a multi-disciplinary team
- Experience of using a wide range of IT and information systems including Microsoft Office.
- Experience of scheduling/co-ordination of activities and or resources
Desirable criteria
- Experience of staff supervision/performing appraisals
- Experience of using hospital information systems
- Experience of working with parents/families.
Knowledge and skills
Essential criteria
- Knowledge of medical terminology
- Ability to provide a proactive and high quality customer focused service.
- Ability to input, retrieve and analyse information
- Ability to manage conflict and difficult, challenging and sensitive situations
- Strong interpersonal skills, for effective working with colleagues and internal and external customers
- Excellent organisational skills with the ability to plan and prioritise work with conflicting deadlines for themselves and others
- Ability to work on own initiative and effectively as a team member
- Ability to communicate information to parents in a sensitive and tactful manner.
Desirable criteria
- Knowledge and understanding of the principles of information governance.
- Understanding of budgetary or resource management
Personal Attributes
Essential criteria
- Attention to detail
- Effective team worker
- Ability to exercise initiative and self judgement
- Professional values and manner
- Flexible working patterns to meet needs of service/deadlines.
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emily Barker
- Job title
- Operational Support Manager
- Email address
- [email protected]
- Telephone number
- 0114 305 8458
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