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Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Admin & Clerical
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
Rhan-amser - 15 awr yr wythnos (Thursday 08.00 - 16.00 and Friday 08:00-16:00)
Cyfeirnod y swydd
425-24-6327428
Cyflogwr
Sheffield Children's NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Sheffield Children's Hospital NHS Foundation Trust
Tref
Sheffield
Cyflog
£22,383 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
11/07/2024 23:59

Teitl cyflogwr

Sheffield Children's NHS Foundation Trust logo

Ward Clerk

NHS AfC: Band 2

Trosolwg o'r swydd

An exciting opportunity has arisen to join the e-Systems team at Sheffield Children’s NHS Foundation Trust as a Ward Clerk.

You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality, diversity and inclusion.

A key member of the Ward Clerk Team and the  overall e-Systems Team, you will provide a comprehensive clerical and support service to the wards. Ward Clerks are a key component to the wards, who excel in providing efficient support to each other, the staff on the ward and the service. Communication and sharing knowledge with each other helps to improve the team’s efficiency and quality of work, together with the respect and support given to each other to achieve a common goal.

You will be able to work as part of a busy team, work independently, work to unpredictable working patterns, and be able to work to conflicting and challenging deadlines.

 Please note, the banding for this role is currently under internal review

 

Prif ddyletswyddau'r swydd

You will be responsible for providing administrative support to the ward.  This will involve the use of several different systems that assist in providing this service including Evolve, Careflow and Bluespier. Communication is a key component to this role and will support in the effective running of the service.  As Ward Clerks are often the first point of contact, an empathic understanding towards others is a vital skill that is required for this role. 

As the role can often be met with emotional demands it is essential for you to acknowledge your own health & wellbeing as well as that of your colleagues. Initiative is a primary skill required for this role as you will be expected to be flexible and reliable working closely with  Ward Managers and nursing staff to ensure that the ward operates  to provide the continuity for patient care.

Gweithio i'n sefydliad

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are: 

  1. Outstanding Patient Care 

  1. Brilliant Place to work 

  1. Leaders in Children’s Health 

We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.  

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home. 

 

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health. 

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

The main purpose of this role is to provide a front desk service one of our surgical wards and provide a non-clinical support to the unit. The role will also provide, preparing physical files for clinical staff to document a patient's visit and admissions and discharge procedures for patients. The role will also require liaising with other teams, dealing with all incoming telephone calls and provide patient access to the ward.

We are seeking someone who is conscientious, able to work with ambiguity by problem solving and keen to work in a fast -paced environment.

We would be delighted to hear from you if you feel you have the right qualities for this role. Both NHS and non-NHS experience are welcome

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: [email protected]

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Children’s being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at [email protected]

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

  • Compassion – leading by kindness and showing empathy, understanding and respect
  • Accountability – striving to do the right thing and owning responsibility
  • Respect – value differences, tackling inequality and fostering a culture of inclusion
  • Excellence – delivering a high-quality standard of care

Manyleb y person

Experience

Meini prawf hanfodol
  • Experience of undertaking general office duties or previous experience of working with the general public/good level of accuracy and attention to detail
Meini prawf dymunol
  • Previous experience of clerical work gained within a health service environment/Previous experience of working in an EDMS Scanning/Ward department

Knowledge & Skills

Meini prawf hanfodol
  • Customer care/Good computer literacy with accurate keyboard skills/data input/ Good communication skills both verbal and written/Commitment to supporting a caring environment
Meini prawf dymunol
  • Working knowledge of PAS and hospital administrative processes and practices

Personal Attributes

Meini prawf hanfodol
  • Pleasant, tactful and understanding manner/Attention to detail/Ability to use own initiative & work as part as a team/Ability to work to conflicting deadlines

Qualifications & Training

Meini prawf hanfodol
  • GCSE Mathematics/English Language grad 4/5 or above (or equivalent) NVQ Level 2 Administration/Customer Service (or equivalent)

Bathodynnau ardystio / achredu cyflogwyr

No smoking policyMenopause Friendly EmployerPositive about disabled peopleCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Howard Hughes
Teitl y swydd
Ward Clerk Supervisor
Cyfeiriad ebost
[email protected]
Rhif ffôn
0114 3053475
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg