Job summary
Employer heading
Upper GI - NSS/2WW pathway administrator
Band 3
Job overview
This exciting new role will provide a robust end to end tracking and management for patients referred into our Gastroenterology team on Cancer pathways, Upper GI and NSS
This would be an ideal opportunity for an experienced administrator looking to expand there skills and knowledge
The post is full time for a fixed term of one year supporting Gastroenterology across three sites and based at Doncaster Royal infirmary
Main duties of the job
You will be required to maintain a high standard of administrative support to the Gastroenterology medical admin team ensuring that robust systems are in place for the efficient management and tracking of patients on their Cancer pathways.
Ensure that digital transcriptions are managed timely in accordance with Trust expectation.
Provide proactive waiting list coordination to ensure patients are booked in line with clinical priority and national/local waiting times and to support the best use of capacity for patient pathway.
Working for our organisation
DBTH is one of Yorkshire’s leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it’s our pledge to help you Develop, Belong and Thrive, Here.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:
• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.
Detailed job description and main responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Person specification
Qualification or Experience
Essential criteria
- Minimum of 3 GCSEs including English and Maths at Grade C or above or suitable equivalent qualification or relevant experience
- RSA III or NVQ III or suitable equivalent level administrative qualification or relevant experience
- ECDL or equivalent qualification / demonstrable experience
Desirable criteria
- Business Administration Level II Apprenticeship
Knowledge and Experience
Essential criteria
- Previous experience working in a clerical/administrative role
- Knowledge of medical terminology
- Demonstrable working knowledge of Microsoft packages including Word
- Customer care experience
- Ability to work to and promote Standard operating procedures / performance targets
- Experience of working within a busy/demanding environment. E.g. Multidisciplinary team
Desirable criteria
- Thorough knowledge of health care system and processes
- Understanding of Primary Care, GP and Community Services
- Knowledge of Referral to Treatment Patient Access Policies and procedures
- Understanding of patient priorities and targets in relation to appointments and waiting times, specifically Referral to Treatment
Interpersonal Skills
Essential criteria
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Proactive, self-motivated and with a positive approach to work
- Flexible and adaptable, able to take direction and instruction from others
- Team Player with a professional approach to work and colleagues; able to develop good working relationships
- Demonstrates Trusts values and behaviours
- Trustworthy, punctual and reliable
Desirable criteria
- Awareness of Trust policies and protocols
Organisational Skills
Essential criteria
- A methodical and organised approach to work
- Excellent verbal and written communication skills
- Accurate data entry, typing and checking skills
- Good time management skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Beth Davies
- Job title
- Team Leader
- Email address
- [email protected]
- Telephone number
- 01302 644182
- Additional information
Rachel Benn, Service Manager, Division of Medicine on 01302 644342
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