HealthJobsUK

Job overview

We're looking for a Booking Clerk to join our busy 2ww Booking Department for Breast and Urology for maternity leave cover. 

You will be based at our 2ww Booking office at DRI.

Please note this is a non patient facing role 

The department is open  5 days a week and the role will include working Monday - Friday  between  9am - 5 pm not including Bank Holidays or weekends .

The post holder will work  actioning booking appointments and taking calls from patients to negotiate new dates/times . 

Understanding/ utilising multiple reports  to ensure clinical sessions are accurately booked .

Printing/scanning  referrals  for clinical triage through the E- Referral system . 

Processing/actioning  responses from text messages with Doctor Dr online system  and email request changes .

Main duties of the job

Working with a team of highly committed staff, to provide a first class and effective  Booking   service within Patient Services  Admin

Provide administrative  service support to facilitate the patient pathway

Work flexibly to provide a booking service, processing of referrals and undertaking a range of general admin tasks

Build and maintain close working relationships across the clinical administrative teams, using Standard Operating Procedures (SOP’s) to ensure functions of the role are carried out correctly and within given timescales.

Ensure accurate data recording using the Patient Administration System (PAS) and E-referral and other systems; and via the use of multiple reports  book outpatient appointments  in accordance with clinical instruction and national/local waiting time target dates.

Working for our organisation

Doncaster & Bassetlaw NHS FT is one of Yorkshire’s Leading acute trusts, serving a population of more than 420,000 across South Yorkshire, North Nottinghamshire, and the surrounding areas.  Our services are based over three main hospital sites employing over 6,000 colleagues.   

It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, so whether you spend just one year or fifty with us, it’s our pledge to help you Develop, Belong and Thrive, Here.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to support a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits including:
•    Extensive range of learning opportunities
•    NHS Pension Scheme
•    Generous holiday entitlement commencing at 27 days holiday per year plus bank holidays (pro rata).
•    Comprehensive health and wellbeing support 
•    NHS Car Lease schemes and a range of salary sacrifice scheme
•    Discounts on restaurants, getaways, shopping and finance through external providers.