Job summary
Employer heading
Radiology Clerical Officer
Band 2
As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values
Job overview
A weekend clerical officer is required to support our services on Saturday and Sunday between 9am-5pm.
Are you interested in working as part of a team to provide a full clerical service to the x-ray department? This will involve receptioning patients-booking them onto the departmental computer system, filing and making appointments as well as acting as a clerical coordinator in our CT control room.
In the X-Ray Department it is how you go about your duties that matters to us. You should be enthusiastic, self motivated and have excellent communication skills to be able to work well with all levels of staff and members of the public. Full training will be given.
Main duties of the job
- To provide general administration support to the department of Clinical Imaging. This involves receptioning patients, entering details accurately on the Radiology Information System (CRIS). The role involves answering numerous telephone calls, booking appointments and acting as a co-ordinator in the CT department.
Working for our organisation
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
Detailed job description and main responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person specification
Knowledge and Expereince
Essential criteria
- Ability to communicate at all levels requiring tact and diplomacy to achieve desired results
- Knowledge of office procedures including filing
- Ability to see a task through from beginning to end with attention to detail
- Experience of working within a busy office
Desirable criteria
- Previous experience of working within the NHS
- Experience of using CRIS, ICE, Millennium
Skills and Abilities
Essential criteria
- Effective and polite manner when dealing with people both face to face and on the phone
- Ability to work independently on own initiative and as part of a team.
- Ability to work under pressure to tight deadline
- Ability to prioritise own workload and work on own initiative
- Good keyboard skills
Qualifications & Training
Essential criteria
- Educated to GCSE, Grade C or above (or equivalent) in English Language and Maths
Desirable criteria
- Computer skills/ECDL
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Laura Beardshaw
- Job title
- Radiology Administration Manager
- Email address
- [email protected]
- Telephone number
- 01934 881016
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