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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent: Nil
Hours
22.5 hours per week (Part time)
Job ref
342-EFM065-1024
Employer
Avon and Wiltshire Mental Health Partnership NHS Trust
Employer type
NHS
Site
Fountain Way
Town
Salisbury
Salary
£24,071 - £25,674 pro rata
Salary period
Yearly
Closing
10/11/2024 23:59

Employer heading

Avon and Wiltshire Mental Health Partnership NHS Trust logo

Band 3 Secretary & Clerical Assistant - Fountain Way, Salisbury

Band 3


Job overview

A vacancy has arisen within the Facilities Team for a part time Band 3 receptionist /administrator,  22.5 hours per week Monday to Wednesday 

The post is based at Fountain Way, Salisbury.

The post holder will be required to have excellent interpersonal skills both face to face and on the telephone, have an attention to detail, with a high level of accuracy and be fully competent in the use of Microsoft Office.

You will need to be able to work, both unsupervised and as part of a team with the ability to prioritise your own workload, whilst working to set targets and deadlines.

Main duties of the job

This post requires a flexible approach as you may be asked to provide administrative cover within the wider FM team. Although not an exhaustive list the role will involve:

  • Front of house reception cover involving face to face contact with visitors and service users.
  • Dealing with telephone enquiries and operating an electronic room booking system.
  • Ad hoc cashier cover dealing directly with service users and staff.
  • Some generic admin support to include inputting to excel spreadsheets/ assisting with collation of statistic data as required.
  • Other tasks as delegated by the SSBM FM East or Site Co-ordinator.

The role will suit someone who enjoys variety in their work and who can manage a range of independent tasks in support of the FM team.

This is a  22.5 hours per week part time role Monday to Wednesday 9-5

Working for our organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Detailed job description and main responsibilities

Please see job description attached.

This post requires a flexible approach as you may be asked to provide administrative cover within the wider FM team. Although not an exhaustive list the role will involve:

  • Front of house reception cover involving face to face contact with visitors and service users.
  • Dealing with telephone enquiries and operating an electronic room booking system.
  • Ad hoc cashier cover dealing directly with service users and staff.
  • Some generic admin support to include inputting to excel spreadsheets/ assisting with collation of statistic data as required.
  • Other tasks as delegated by the SSBM FM East or Site Co-ordinator.

The role will suit someone who enjoys variety in their work and who can manage a range of independent tasks in support of the FM team.

Person specification

Experience of working in Admin

Essential criteria
  • Application demonstrates relevant experience
Desirable criteria
  • Has worked in NHS or as part of team in large organisation

Computer/word skills

Essential criteria
  • Relevant qualification or experience as demonstrated by description of previous roles

Organise a busy office

Essential criteria
  • Relevant experience as demonstrated by description of previous roles and prioritising

Experience of office procedures

Essential criteria
  • eg must be able to work within guidelines and keeping /passing on accurate information

Excellent diary management

Essential criteria
  • eg good understanding of booking meetings, accuracy, diplomacy etc

Empathy and consideration

Essential criteria
  • eg dealing with distressed people

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardThe Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace.Veteran AwarePositive about disabled peopleThe Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace.Mindful employer.  Being positive about mental health.Disability confident employerInclusive Top 50 LogoThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Armed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Clare Reed
Job title
Site Co-ordinator
Email address
[email protected]
Telephone number
07514959151
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