Job summary
- Main area
- Facilities
- Grade
- Band 3
- Contract
- Permanent: 37.5 hours per week worked 5 days out of 7 on a rota basis. This will include some weekend working
- Hours
- Full time - 37.5 hours per week (Hours worked over 5 days out of 7 on a rota basis which will involve some weekend working.)
- Job ref
- 342-EFM045-0724
- Employer
- Avon and Wiltshire Mental Health Partnership NHS Trust
- Employer type
- NHS
- Site
- Blackberry Hill Hospital
- Town
- Bristol
- Salary
- £22,816 - £24,336 per annum, pro rata
- Salary period
- Yearly
- Closing
- 23/07/2024 23:59
Employer heading
Band 3 Housekeeping Supervisor - Blackberry Hill Hospital, Bristol
Band 3
Job overview
Ever thought of about working for the NHS?
We are currently looking to recruit a fourth Housekeeping Supervisor who is able to motivate individuals to undertake the cleaning within the hospital, provide our inpatient service users with food and beverages at meal times and help to maintain a high standard of food and hygiene standards to our sites and departments.
If you have relevant experience and feel you would like to work within the NHS making a difference to the patient experience, why not consider this opportunity.
Main duties of the job
As part of a small supervisory team to support and lead day to day housekeeping and linen service teams both at Blackberry Hill Hospital, Avon Valley Hub, St. Ann's, Speedwell and Whittucks Road.
As part of a team, ensuring high standards of cleaning are maintained in line with the National Specifications for Cleanliness in the NHS, thereby ensuring that the hospital is clean and fit for healthcare.
To work as an integral part of the Facilities Team ensuring a high quality service to Service Users.
To support ward staff in the delivery of protected patient meal times.
To ensure the provision of a hospital linen service to all wards and departments.
Working for our organisation
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Detailed job description and main responsibilities
- Assume responsibility for the daily allocation of Housekeepers and Catering Assistants to provide a cleaning service in departmental areas and the provision of a cleaning and catering service on wards and central areas. The Ward and central service includes the receipt, storage, handling and regeneration of Frozen Meals and the presentation and service of meals/beverages to Patients.
- To monitor the quantity and quality of linen delivered to Wards and Departments, adjusting linen quotas as necessary and identifying and reporting quality issues, liaising with the laundry as necessary. Undertake sewing room duties as needed.
- To participate in activities to support the Hotel Services Team and Nursing Teams as agreed or as requested by the Assistant Support Services Business Manager e.g. organising the collection of meals, ordering, distribution, of non-clinical supplies, monitoring the use of non-clinical supplies and organising the collection/delivery of associated equipment.
- To ensure that standards of hygiene, compliance with legislation and Trust Policy are maintained in all areas.
- Planning and organizing of cover to ensure that the maximum level of cover is provided from the staff available.
- Maintain official records, including time, sickness and holiday records for Housekeepers, Catering Assistants and other designated staff within the Hotel Services Department.
- To assist the Senior Hotel Services Supervisor / Assistant Support Services Business Manager in the recruitment of Hotel Services staff as required. To ensure compliance with Trust Policy.
- To participate in providing initial and ongoing training for Hotel Services staff as required. To assist the Senior Hotel Services Supervisor / Assistant Support Services Business Manager to review all Housekeepers in relation to competencies, training needs and career development. To maintain records of such training.
- To regularly check departmental machinery and equipment and report defects, ensuring that it is maintained in a clean and safe condition. Also to report the need for any structural and fabric repairs.
- To ensure at all times that good hygiene practices are followed in line with Assured Safe Catering and Trust Policy.
- To participate in and undertake regular Audits relating to the Cleaning Specifications/Schedules.
- To act as site contact for pest control issues, liaising with the contractor and to maintain records, ensuring that the Hotel Services Manager is aware of related issues.
- To undertake housekeeping duties as necessary.
- Maintain client and staff confidentiality at all times.
- To maintain client and staff privacy and dignity at all times.
- Liaise with the Assistant Support Services Business Manager and / or Senior Hotel Services Supervisor, team colleagues, Ward Managers and other ward staff, departmental staff, or other agencies as required or requested by the Assistant Support Services Business Manager.
- Demonstrate effective verbal and non-verbal communication skills.
- Demonstrate an awareness of the need for sensitivity, tolerance and impartiality.
Person specification
Essential
Essential criteria
- Education / Qualification - Basic Food Hygiene Certificate
- Experience and Knowledge - Literate Numerate,
- Experience and Knowledge - Able to work on own initiative and unsupervised and also as part of a team
- Experience and Knowledge - Previous supervisory experience in a cleaning/catering environment
- Experience and Knowledge - Previous experience of Audit
- Experience and Knowledge - Previous experience of Training staff
- Skills and Abilities - Basic IT Skills
- Other Requirements - Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
Desirable criteria
- Education / Qualification - Intermediate Food Hygiene Certificate
- Experience and Knowledge - Knowledge of COSHH
- Skills and Abilities - Full and clean driving license
- Skills and Abilities - Previous experience working in a Hospital environment
- Skills and Abilities - Flexible attitude to hours of working
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Emma Cooper
- Job title
- Assistant Support Services Business Manager
- Email address
- [email protected]
- Telephone number
- 0117 3546999
- Additional information
Buba Touray
Senior Hotel Services Supervisor
0117 3546999 / 7000
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