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Job summary

Main area
Respiratory Department
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
37.5 hours per week
Job ref
427-6134193
Employer
Royal United Hospitals Bath NHS Foundation Trust
Employer type
NHS
Site
Royal United Hospitals bath
Town
Bath
Salary
£22,816 - £24,336 per annum pro rata
Salary period
Yearly
Closing
25/07/2024 23:59

Employer heading

Royal United Hospitals Bath NHS Foundation Trust logo

Medical Secretary - Dermatology

Band 3

Job overview

We have an opportunity to join our friendly team as a Medical Secretary to support Dermatology Outpatients.   We can offer you full or part time hours and flexibility working on site and/or at home.

The team works together to assist in the smooth running of the department and ensure patients have the best possible experience.  On a day to day basis you’ll be supporting clinicians with general administration, including audio typing.  You’ll also be liaising with patients, clinicians and other teams in the Trust so you will need to have a customer focused approach to your work.

We can offer you a supportive environment where you’ll be fully trained and have the opportunity to develop and use your initiative.   If you would be interested to visit the department or chat on the phone,  please get in touch with Teresa Hedges, Lead Secretary, on 01225 826225 or [email protected]

Main duties of the job

To liaise with the medical team, GP's and patients to provide an excellent administration service for all patients.

First point of contact for patients etc via telephone and email.

Typing letters using dictation system directly into hospital system (incl. Millennium). 

Using Microsoft software e.g. Word, Excel, Outlook and the Internet and Intranet.

Management of consultant diaries.

Working for our organisation

At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Detailed job description and main responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person specification

Qualifications & Training

Essential criteria
  • Word processing and audio typing

Knowledge and experience

Essential criteria
  • A minimum of 1-year in a Secretarial role.
  • Willingness to learn medical terminology (following a period of learning on the job if necessary) and use this effectively as part of the role.
Desirable criteria
  • Experience of working in a customer/patient focused environment.

Specific skills

Essential criteria
  • Computer literate: able to use Microsoft Word and email and other office applications to maximise the efficiency of the office.
  • Ability to work as part of a team and using own initiative.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWomens Staff Network

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Teresa Hedges
Job title
Lead Medical Secretary
Email address
[email protected]
Telephone number
01225 826225
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