Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Elective Admission Bookings
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
427-5506702-D
Cyflogwr
Royal United Hospitals Bath NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
RUH
Tref
Bath
Cyflog
£22,816 - £24,336 N/A
Cyfnod cyflog
Yn flynyddol
Yn cau
21/07/2024 23:59

Teitl cyflogwr

Royal United Hospitals Bath NHS Foundation Trust logo

Senior Booking Co-ordinator

Band 3

Trosolwg o'r swydd

Do you want to take up an exciting opportunity to join our team booking operations for patients?

We are looking for a new Senior Booking Co-ordinator to join our well established team.

If you have a calm and empathetic nature, enjoy talking to patients and can work on your own initiative this could be the job for you.  You will need to be able to use your negotiating skills to with clinicians and patients to ensure that patients receive their treatment within our target times. 

This post can be worked flexibly with onsite and home working, once training has been given and is a key role within the Trust.

There is always something different to learn and it is a fast paced role needing attention to detail and a sense of humour!

This is a full time post @ 37.5 hours – our hours are 9-5.  Part time hours will also be considered.

If you are interested please contact:

Lucy Jones Elective Booking Lead on 01225 824539 or email [email protected] or Hannah Ford [email protected] 

Prif ddyletswyddau'r swydd

  • To provide a full and comprehensive service to the organisation to ensure all elective patients are admitted efficiently for surgery within national guidelines and in accordance with the Trust’s Patient Access Policy. This will require the post holder to effectively make comprehensive decisions with regards to waiting list management and ensure that these decisions are effectively communicated to all relevant parties -  Consultant Staff, Managers, Theatres and Nursing Staff, maximising the use of Trust
    resources
  • To act on own initiative with an aptitude for problem solving

Gweithio i'n sefydliad

At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Manyleb y person

Qualifications & Training

Meini prawf hanfodol
  • Educated to GCSE/O level or equivalent work experience.

Knowledge and Experience

Meini prawf hanfodol
  • Experience working in a customer/patient focused environment.
  • Understanding of the importance of maintaining confidentiality.
  • Ability to use computer software to develop operating lists

Specific Skills

Meini prawf hanfodol
  • Polite and professional telephone manner and ability to deal with angry, difficult or distressed callers.
  • Effective decision making skills to process a range of information (some of it conflicting) and to decide on the most appropriate course of action.
  • Excellent organisational skills.

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWomens Staff Network

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Lucy Jones
Teitl y swydd
Elective Booking Lead
Cyfeiriad ebost
[email protected]
Rhif ffôn
01225 824539
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg